i plug my iphone in and nothing happens

[johnsmith0774]

hello all,

i plug my iphone into my newly installed version of windows 7 and nothing happens.

before a 'autoplay' box appeared and i could browse the pictures. its wierd because itunes recognizes my phone and i have a 'my touch 3g' which when i plug in the 'autoplay' box appears and i can browse my photos in my phone (which is what i want to do with my iphone).

any ideas?

 

[zipander]

Hi.
Whats your motherboard?
It´s a common issue with the new p55 platform. Asus have solved the problem and gues the others have to.
Try to update the bios to a later version. I did and it works fine after that with Itunes (latest version) and my Iphone 3g. (Asus p7p55d pro)

Good luck, have fun

// Zipander

 

[johnsmith0774]

i used cpu-z to find out the info on it and this is what it says:

MOTHERBOARD

manufacturer: dell
model: OUK441
chipset: ATI RS690/RS690M
southbridge: ATI SB600
LPICO: SMSC

BIOS
brand: dell inc.
version: A05
date: 11/05/2007



does this mean anything to you? sorry im not amazing with computers

 

[johnsmith0774]

anyone?

 

[aem]

When you attach the iphone, does it acknowledge that there ther is power being added to it?

I'd say W7 hasn't discovered the device yet. Do a hardware scan and see if it picks it up.

 

[johnsmith0774]

when i attach the phone the iphone lights up and it says that its charging. on the computer however, there is nothing. although it is avilable to look at through itunes. hardware scan? ok ill have a go

 

[aem]

So basically itunes should have started automatically once you insert the iphone. I think this is a program association matter. Mine is the same, but i know in Device Manager, the phone is listed under Portable Devices so it's all good.

 

[acurasd]

I think a reinstall of the itunes would help that is what tives it the drivers for I phones


update the chipset drivers... umm try different usb port... if your using the front, stick it in the back... of the desktop