Identifying remote computer for Remote Desktop Connection

[toonbon]

Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say 192.45.63.98, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of them) and then each computer connected off of the router will have a LAN IP, something like 10.0.0.6. So if I want to help the person connected to the 10.0.0.6 computer (and not the person connected at 10.0.0.9) off of this router what do I tell Remote Desktop Connection at my computer to reach them?

Thanks.

 

[Digital Life]

I would use teanviewer its a lot simpler to setup

 

[DocBrown]

Yep, TV assigns a special ID number to each computer it is installed on with NO problems

:ar: http://www.sevenforums.com/software/101318-teamviewer.html#post875248

 

[toonbon]

But teamviewer is $750.

 

[DocBrown]

I have been using the FREE version for about 7 years.

 

[toonbon]

I would be helping people with a software product that they've paid me for. So I think I would need a commercial version.

Also, it looks like TV has to get installed on my customer's computer as well as mine. Is that correct?