Solved IE 11 and ability to get at sky router stats

[UsernameIssues]

Edit: upon re-reading this thread - I see where I failed to remember what I highlighted on the previous page: that the problematic computer uses a 32bit OS and therefore will not have the EPM option.


Just out of curiosity...

On the 64bit W7 computer: check the state of the EPM setting.

You should be able to get to the router with EPM on or off on that 64bit OS/browser.

You might have already tried this...
...compare the IE settings on the IE11 setup that works
...with the IE settings on the setup that fails.
In particular:

 

[zombiex1]

I've tried switching everything off in tools; advanced ;security... no joy

the box for intranet is ticked....

great fun this

Thanks Al

not checked against other 64bit PC yet...

 

[zombiex1]

well I'm back on IE11...(I need it for a website I manage) pings work fine.

I'm no nearer solving the 192.168.0.1 issue though... I can get to the router just fine on IE9.. but can't on IE 10 or 11.

not a major problem because my laptop (also win7 pro (32) and IE11) and my wife's PC (win 7 pro (64) and IE11) can get to it no problem.

I suppose what I'm saying is it is a local setting which is causing this as it works on the laptop (same system) and the 64 bit PC with no issues.

Al

 

[UsernameIssues]

All that I can suggest is to start comparing settings between a working computer and the problematic computer.

 

[zombiex1]

Thanks.

I've been through as many settings as I can find and they all look identical. I'm obviously missing the vital one...but do not know where to look anymore.

Al

 

[UsernameIssues]

I don't see where you mentioned the results of working in the safe mode or from a clean boot as mentioned here: http://www.sevenforums.com/browsers...ility-get-sky-router-stats-2.html#post2604889

 

[zombiex1]

Yes, sorry I should be more specific. Yes I've tried all of the suggestions so far without any success.
Thanks Al

 

[UsernameIssues]

Forgive me if this has been suggested before - I did not feel like reading each post yet again:
As silly as it sounds, you might try uninstalling any antivirus app and/or firewall tool.
And/or briefly turning the firewall off.


Also, I'm going to guess that both the working 64bit IE11 and the broken 32bit IE11 are on computers that list the current network as "Home network" in the Network and Sharing Center.


Did we try this: Fix Internet Explorer issues to make IE fast, safe and stable

 

[zombiex1]

Thanks, I think your suggestions would be valid if I had the problem on all versions of IE. As it is only on ie 10 and above I think it has to be a local settings issue.. but I'm open to any suggestions.
I have tried that link you provided and run the suggestions to no avail... Its going to be something very simple in the end.. I think.

Thanks again

 

[UsernameIssues]

Something is different about IE10 and IE11. It is just a guess that the antivirus app might be blocking some aspect of IE10 or IE11 that it is not blocking in IE9. It is a long short, but we are running out of ideas

 

[zombiex1]

I'll give turning off the anti-virus another shot.. Thanks -Al

 

[A Guy]

OK, everything I can think of:

Tools> Internet Options> Connections tab> LAN Settings> make sure Use a proxy server for your LAN...is unchecked

Start> In search box type Network and Sharing Center> Enter> Change Adapter Settings upper left> Right click Local Area Connection> Properties> Uncheck Internet Protocol Version 6(TCP/IP V6)> OK> See if any help, if not recheck and OK

Also, see if your router shows in the Network page on your desktop> If so, right click it and see if there is a choice of View device webpage> See if that gives you the same issue

A Guy

 

[zombiex1]

Thanks for these, none I'm afraid made any difference.. proxy is unchecked, removing ipv6 no change and the router is not specifically shown in network connection.

Al

 

[zombiex1]

I turned off MS essentials but still no joy I'm afraid.

Al

 

[UsernameIssues]

I recall a thread where the AV was uninstalled...
...then IE was reverted all the way back to IE8
...then IE11 was installed while there was no AV installed.

It might not be worth attempting, but again - running short of ideas.

 

[zombiex1]

This is getting to be fun! I decided to do a clean install of W7, I wanted to update to 64bit anyway.
Guess what...no change...aghhhhhhhhhh.

Now completlel out of ideas. I felt sure a clean install would fix it.....

Happy new year ..Al

 

[Scottyboy99]

I feel for you mate. Reinstalling the OS is a drastic and long winded undertaking. To be met with the same issue is dis-heartening. Clearly internet explorer 11 does not like something in one of your essential hardware drivers or setup on this specific computer. But trying to problem solve is like looking for a needle in a haystack. As much as I love computers I hate these sorts of issues. Especially when so called 'upgrades' create them and break functionality. A lot of people swear blind by IE10 and IE11 but I have my own frustrations with them and wish IE9 was the latest browser. This functioned fine. The pace of change is too much, too many changes/updates breaking stuff which wasn't broken and it is pretty sad. Unfortunately IE9 will soon fall off the pace as sites begin to optimise and only support latest versions despite the bugs. You are compelled to move to IE11. I have even lost faith with adobe and flash with their constant updates and performance issues!

Sadly I expect updates to work better and receive more thorough QA testing but they don't. I wish I had more time to wrestle with the issues but my wife says she is gonna divorce me if I spend much more time with the computer. A computer I seem to spend more time sweating on and looking into bugs than I do actually enjoying the thing!

I hope you do eventually get to the bottom of this. Blame IE11 and Microsoft for tinkering with sonething that once worked so well!

 

[zombiex1]

Thanks for this. It is quite a pain, although not a massive one, as I can view the router through my other PC and via my ipad or iphone... I just would like to understand it.

If I ping the router from the affected PC it comes back with no issues. Typing 192.168.0.1 on my browser just gets a spinning wheel and eventual timeout.. no error codes are given...

I log it here if I find a solution.

Thanks again.

 

[zombiex1]

or even " I'll log it here "

 

[zombiex1]

The answer appears.... I just hope no one suggested this and I missed it!
I knew it would be something silly..!
I went to internet options, connections, Lan settings and unchecked the 'automatically detect settings' and that was it..arghhhh!
not sure if it will affect anything else... trial and error I suppose.
Thanks to everyone who offered suggestions and has followed this thread.. it seems to have been going on forever.
Al