IE10 Update gets Error 9C95 and 0x80073701 - ERROR_SXS_ASSEMBLY_MISSIN

Gitarren

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Local time
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5
Hello,

first I have already followed this post:
http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-20 13:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 30563
 No errors detected

Enclosed the CBS.log.

I have tried nearly all I have found for these errors, but nothing solved it.
As far as I understand, the SP1 is installed, but the update tool cannot find it, or something like this.
Also it could be a problem with the installed language packs, but I could not uninstall or install it again.

You are my last chance, I really do not want to do an inplace upgrade on this productive machine.

Thanks a lot.

Ciao
André
 
Last edited:

My Computer My Computer

At a glance

Windows 2008 R2 EnterpriseIntel Xeon E5520 2.27GHz192 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens
OS
Windows 2008 R2 Enterprise
CPU
Intel Xeon E5520 2.27GHz
Memory
192 GB
Here is the complete CBS folder attached.
The other file in the post before only contains the cbs.log file.
 

My Computer My Computer

At a glance

Windows 2008 R2 EnterpriseIntel Xeon E5520 2.27GHz192 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens
OS
Windows 2008 R2 Enterprise
CPU
Intel Xeon E5520 2.27GHz
Memory
192 GB
There is not usually much downside to a repair install, apart from having to reinstall 100+ updates.


I can see no SFC results in the past few days - the log from yesterday starts out OK until it hits the following error...
Code:
2013-04-20 11:47:37, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-04-20 11:47:37, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Session: 30293420_392007649 initialized by client WindowsUpdateAgent.
followed by this one....
Code:
2013-04-20 11:47:47, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-04-20 11:47:47, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

It's not until this morning that we hit the SXS error....
Code:
2013-04-21 10:52:48, Info                  CBS    Appl: Package: Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~ja-JP~8.0.7600.16385, Update: Internet-Explorer-Optional-amd64, Applicable: NeedsParent, Disposition: Superseded
2013-04-21 10:52:48, Info                  CBS    Plan: Package: Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~ja-JP~8.0.7600.16385, Update: Internet-Explorer-Optional-amd64, current: Absent, pending: Default, start: Superseded, applicable: Superseded, targeted: Superseded, limit: Superseded, selected: Default
2013-04-21 10:52:48, Info                  CBS    Perf: Resolve chain started.
2013-04-21 10:52:48, Info                  CSI    [EMAIL="0000000b@2013/4/21:08:52:48.179"]0000000b@2013/4/21:08:52:48.179[/EMAIL] CSI Transaction @0x17f2990 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [117]"TI1.30293613_2518810905:2/Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521"
2013-04-21 10:52:48, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64
2013-04-21 10:52:48, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c
2013-04-21 10:52:48, Error                 CSI    [EMAIL="0000000c@2013/4/21:08:52:48.210"]0000000c@2013/4/21:08:52:48.210[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-04-21 10:52:49, Error                 CSI    0000000d (F) STATUS_SXS_ASSEMBLY_MISSING #136869# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-04-21 10:52:49, Error                 CSI    0000000e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #136754# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-04-21 10:52:49, Info                  CBS    Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CSI    [EMAIL="0000000f@2013/4/21:08:52:49.329"]0000000f@2013/4/21:08:52:49.329[/EMAIL] CSI Transaction @0x17f2990 destroyed
2013-04-21 10:52:49, Info                  CBS    Perf: Resolve chain complete.
2013-04-21 10:52:49, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Installed, client id: DISM Package Manager Provider
2013-04-21 10:52:49, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-21 10:52:49, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2013-04-21 10:52:49, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2013-04-21 10:52:50, Info                  CBS    Reboot mark refs: 0

Unless Tom can think of a better solution, I would recommend doing a repair install, using SP1 media.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, so I will do so, but where can I get a Windows 2008 R2 SP1 Image?
I only have the original CD without SP1.
Is there the possibility to download an ISO from Microsoft?
 

My Computer My Computer

At a glance

Windows 2008 R2 EnterpriseIntel Xeon E5520 2.27GHz192 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens
OS
Windows 2008 R2 Enterprise
CPU
Intel Xeon E5520 2.27GHz
Memory
192 GB
That's a good question! - the answer must be 'not as far as I know' :(
You could try contacting MS to see if they will ship a copy (for a nominal fee)
If you have a Volume License, then it should be available from your normal source.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Tried a Inplace Upgrade last weekend, but I have not enough disc space :cry:
The partition C is 122 GB and there are 60 GB free, but ist seems that Windows wants more.
 

My Computer My Computer

At a glance

Windows 2008 R2 EnterpriseIntel Xeon E5520 2.27GHz192 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens
OS
Windows 2008 R2 Enterprise
CPU
Intel Xeon E5520 2.27GHz
Memory
192 GB
That's unusual - an in-place upgrade usually only needs around 20GB.
It may be complaining about permissions, or it may be complaining about the System Reserved partition rather than the C: partition.
I'll ask Brink to have a look.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello Gitarren, and welcome to Seven Forums.

Since an in-place upgrade (repair install) creates a Windows.old folder with a copy of your current installation, then that would be why you may not have enough space for both the new installation and the Windows.old folder. :(
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Ok, this explains it.
Is there any possibility to use a second partition during repair installation?
The windows installation on C: is a bit more as half of the space of C:.
So I never can manage this to work.
 

My Computer My Computer

At a glance

Windows 2008 R2 EnterpriseIntel Xeon E5520 2.27GHz192 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Fujitsu Siemens
OS
Windows 2008 R2 Enterprise
CPU
Intel Xeon E5520 2.27GHz
Memory
192 GB
You could do a clean install to start fresh after backing up your files to another location, but you wouldn't be able to do an in-place install to another partition.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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