IMAP folders "all' or 'inbox' not visible in windows live mail

[Carolynw018]

I've just set up a new imap email account in live mail. the folders were created on another computer using outlook, however do not appear on the webmail. Once the account was set up all of the folders synced ok, except that the "all" or "inbox" does not appear --meaning that all unread mail remains on the webmail, but does not download onto this computer -- only the mail that has been moved into the folders.

When I click on the account name in the left column the screen remains blank -- for other accounts this is where the inbox appears with unread mail, or it says "there are no items in this view".

I have tried closing and reopening Live mail, but nothing changed.

Can anyone tell me why it is not downloading the "inbox" folder....please

Regards C

 

[Roderunner]

Hi Carolynw018, welcome to Seven Forums.

You seem to be doing it the hard way. Try this method. View attachment WLM Tips.pdf

 

[derekimo]

Hi Carolynw018, welcome to Seven Forums.

You seem to be doing it the hard way. Try this method. View attachment 255170

For those that don't want to download, here's a visual...

 

[boohbah]

thats good derek, i had just snagged it via foxit and snagit to post then noticed your helpful post.
i think its much easier for people to see the content without having to mess around with pdf's .
also the answer does not get captured by the google bot so anyone looking for this solution wont find georges answers .