Hello boys and girls. About one year ago, my 500GB Western Digital MyBook hard drive died when I unplugged it from my motherboard. It lived a long life. It was time for it to die. I figured maybe a power surge killed it since I didn't "Safely remove the hardware". The computer it died on was built by myself. It was an Asus motherboard and a Windows 7 Ultimate 64-bit OS. I was convinced that my data was lost, so I bought a 500GB Toshiba Canvio portable USB drive in the color black. I plugged it into a rear USB 2.0 port. It was recognized for about three seconds, and then Windows displayed a yellow popup from the bottom right corner of the taskbar saying "The device has malfunctioned". A new hard drive? Come on. I brought it downstairs to my dads Vista machine, and it worked just fine. I scratched my head, and for kicks, I tried my "dead" MyBook on the same machine. It worked! I could see all my data!
After this, I figured it was a bad motherboard. Since none of the ports on the computer were working with it. (Mind you, mice, flashdrives, printers, keyboards, hubs, etc. were all functioning fine on the system). It was ONLY mass storage USB devices that were not working. I waited about a year and built a new computer. New EVERYTHING. Windows 7 OS, Asus motherboard, and all that good stuff. I was so excited to finally be able to use my USB hard drive again. I missed my data. But... It didn't work. It makes the usb "Bee-boop" but will not display in "My Computer". Mice, keyboards, flashdrives etc. are all working on it. But neither hard drive is working. It is not being assigned a drive letter. When I try to assign it one, Disk Management says "Cannot assign drive letter because the window is not refreshed". When I refresh the window, it says the same error still.
I took the 500GB Canvio to my workplace. I plugged it into a USB extension on a machine with the same OS as me. It didn't work. So, I plugged it into an onboard USB port. It worked like a charm! I could add/remove data. I posted a thread on this forum and someone recommended that I get a powered USB hub. So I did. But no dice. It still does the same thing.
I am very confused. The drive works. The ports work. The OS is a brand new install. It's a brand new computer. All the up to date drivers are installed. I don't know where the problem even lies. The drive works on other machines. But not mine. And it's not my OS because it works on the SAME OS at my workplace. And it's not my computer because it is brand new, and everything else is working fine.
Does anybody know?
After this, I figured it was a bad motherboard. Since none of the ports on the computer were working with it. (Mind you, mice, flashdrives, printers, keyboards, hubs, etc. were all functioning fine on the system). It was ONLY mass storage USB devices that were not working. I waited about a year and built a new computer. New EVERYTHING. Windows 7 OS, Asus motherboard, and all that good stuff. I was so excited to finally be able to use my USB hard drive again. I missed my data. But... It didn't work. It makes the usb "Bee-boop" but will not display in "My Computer". Mice, keyboards, flashdrives etc. are all working on it. But neither hard drive is working. It is not being assigned a drive letter. When I try to assign it one, Disk Management says "Cannot assign drive letter because the window is not refreshed". When I refresh the window, it says the same error still.
I took the 500GB Canvio to my workplace. I plugged it into a USB extension on a machine with the same OS as me. It didn't work. So, I plugged it into an onboard USB port. It worked like a charm! I could add/remove data. I posted a thread on this forum and someone recommended that I get a powered USB hub. So I did. But no dice. It still does the same thing.
I am very confused. The drive works. The ports work. The OS is a brand new install. It's a brand new computer. All the up to date drivers are installed. I don't know where the problem even lies. The drive works on other machines. But not mine. And it's not my OS because it works on the SAME OS at my workplace. And it's not my computer because it is brand new, and everything else is working fine.
Does anybody know?
My Computer
- OS
- Windows 7 Ultimate 64-bit
