incompatible help

[marty34]

Hi Richc46
system type 32-bit operating system. i can not find it on the cd's or sleeve's if it's a 32-64 bit sorry do you think if i did a google search i can find it that way? if they are 32 or 64 bit programs

thank you

 

[richc46]

No we are ok. If the computer were 64, and the programs 32 there would be a problem, but I am sure that they are compatible. Now take one of the DVD's and just put it in the drive. Watch carefully for what happens. When it is installed or it is rejected, just leave another note. Write down any messages or warnings that you get.

 

[marty34]

{1} autoplay dvd rw drive {E}roxio creator 2009 se. always do this for software and games i do not have a check in the box.i do us this one install or run program from your media run setup.exe published by sonic solutions general options open folder to view files using windows explorer view more autoplay options in control panel.

{2} user account control do you want to allow the following program to make changes to this computer? program name setup application verified publisher sonic solutions.file origin cd/dvd drive show details yes or no change when these notifications appear. i do click yes

{3} setup please wait while it loads roxio creator 2009 special edition setup welcome to the setup wizard.for roxio creator 2009 special edition the wizard will install roxio creator 2009 special edition on your computer click next to continue and i do or cancel to exit the wizard back next cancel

 

[richc46]

It looks like you handled it correctly. I will assume that you did it correctly for all the programs. I will give you the url for the MS site. You can work with it to be sure that MS says that your programs are compatible.

http://www.microsoft.com/windows/compatibility/en-us/default.aspx

You know Marty, we are both going to feel equally exhilarated, when we get this to work.

 

[richc46]

I do not spend all my time at this computer. So if it takes me a while to get back to you, dont worry, I will return. I will not just leave you. If I give up, I will let you know. I expect the same from you.

 

[marty34]

{4} roxio creator 2009 special edition setup roxio end -user license agreement please read the following license agreement. and i do press the page down key to see the rest of the agreement. i accept the terms in the license agreement i do or i do not accept the terms in the license agreement.

{5} customer information please enter your information below. and i do you will not be able to continue with installation until you fill in all the information. user name i put in my name organization i do not fill that in serial number i put that in back next cancel

{6} install location please specify the location to install the roxio creator 2009 special edition product.enter the install location or click browse to one i have it to c:\program files\roxio creator 2009 special edition browse back next cancel.

{7} roxio creator 2009 special edition setup ready to install click install to begin the installation.if you want to review or change any of your installation settings.click back or click cancel to exit the wizard back install cancel. i will let you know how the install does ok

 

[richc46]

What did you find out with the compatablity center that I sent you?

 

[marty34]

Hi Richc46
i have my roxio creator 2009 special edition working now. i had to download the creator2009sp4.exe now i have to see if i can get some help on getting. my trend micro antivirus+antispyware 2009 and my nero 8 ultra edition to work now.

thank you for the help

 

[richc46]

Hi Richc46
i have my roxio creator 2009 special edition working now. i had to download the creator2009sp4.exe now i have to see if i can get some help on getting. my trend micro antivirus+antispyware 2009 and my nero 8 ultra edition to work now.

thank you for the help

Install the A/V last, as they are often the cause of some of the installation problems that we have.

 

[marty34]

Hi
Thank you everyone i have all 3 working now. have a Happy New Year

 

[richc46]

Best of everything to you. Im glad the puter is working good again. Happy New year