Hi all, newbie here. I am attempting to install my older XP scanner on my new PC. But i am running into driver issues, which don't seem like normal issues you would encounter moving a peripheral from XP to Win7. This is what i did:
First i tried it with the OEM software.
After i download the software, i run the install,
(right click> XP SP3 mode >as administrator) which goes perfect, then the installer says to plug in the scanner, which i do. Then the fun starts:
1) The software says it cannot "find" the scanner
2) I run the devise manager and it knows the scanner is there, but says the drivers are not installed. I know the file they are located in, so i give the updater that path, but it says it cannot find that file.
Then I tried aftermarket software i know will allow this scanner to work with Windows 7. I get the same result.
I guess my questions are:
1)Installing software for a peripheral does not automatically install the driver until it is plugged in, and then the installer finishes the job, correct?
2) Why cannot the software connect or find the scanner? It worked a week ago on my old XP machine, and i checked all the connections.The device manager shows it being there, but needs troubleshooting, which then says it need drivers installed, and around i go again, lol
I am submitting 3 pics, one of which shows the OEM software on the lower right of the screen saying scanner is not connected, even though it is. Any help would be greatly appreciated!!
First i tried it with the OEM software.
After i download the software, i run the install,
(right click> XP SP3 mode >as administrator) which goes perfect, then the installer says to plug in the scanner, which i do. Then the fun starts:
1) The software says it cannot "find" the scanner
2) I run the devise manager and it knows the scanner is there, but says the drivers are not installed. I know the file they are located in, so i give the updater that path, but it says it cannot find that file.
Then I tried aftermarket software i know will allow this scanner to work with Windows 7. I get the same result.
I guess my questions are:
1)Installing software for a peripheral does not automatically install the driver until it is plugged in, and then the installer finishes the job, correct?
2) Why cannot the software connect or find the scanner? It worked a week ago on my old XP machine, and i checked all the connections.The device manager shows it being there, but needs troubleshooting, which then says it need drivers installed, and around i go again, lol
I am submitting 3 pics, one of which shows the OEM software on the lower right of the screen saying scanner is not connected, even though it is. Any help would be greatly appreciated!!
Attachments
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP 505B B2C02UT Business Desktop
- OS
- Windows 7 professional 64 bit
- CPU
- AMD Athlon(tm) II X2 220 Processor
- Motherboard
- PEGATRON (2A99)
- Memory
- 3GB
- Graphics Card(s)
- NVIDIA GeForce 6150SE nForce 430
- Sound Card
- Realtek ALC662 High Definition Audio (OEM)
- Monitor(s) Displays
- OEM Dell CRT
- Screen Resolution
- N/A
- Hard Drives
- (1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s
HP LightScribe CD/DVD burner
- PSU
- OEM HP 300 watt
- Case
- OEM
- Cooling
- OEM
- Keyboard
- wired Logitech K120
- Mouse
- wired M100 mouse
- Internet Speed
- G5 High Speed Internet
- Antivirus
- ZoneAlarm Extreme Security
- Browser
- FF36.04 IE11
- Other Info
- JRivers Media Center v17
AudioQuest dragonfly DAC V1.2
Mackie MR5 Studio Monitors
