installing Office 2010 - Error 1935

[Sinok]

I bought Microsoft Office 2010 Family and Student, but i can't instal it.
The installation stop at 3/4 and an error message appear:
Error 1935. An error occurred during the installation of assembly {3FA0170E-227C-37C7-BAC0- 64691a992C81}. HRESULT : 0x80070002.

I found a lot of topics on this subject but no solution to my problem.
I've tried lot options:
I've unloaded the trial version of Office 2007.
Install .Net framework 1.1, 2.0, 4.0.

HELP.

If anyone can help me, i'm desperate.
thank you

 

[yowanvista]

I've unloaded the trial version of Office 2007.

You may have remnants from the previous Office 2007 installation
Use the trial version of Revo uninstaller to remove leftover files Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
Use the 'Forced Uninstalled feature'

 

[Sinok]

Thank you very much for your answer

I dont found any MS office files...

I've unloaded trail MS office well with RipOutOffice2007

the only microsoft programs i have:

Microsoft Sync Framework runtime native v1.0 (x86)
Microsoft Sync Framework sevice native v1.0
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft .NET Framework 1.1
MSXML 4.0 SP3 Parser (KB973685)
Microsoft SQL Server 2005 Compact edition [ENU]

... still dont find any solution nowhere on the web

 

[Irene]

Thank you very much for your answer

I dont found any MS office files...

I've unloaded trail MS office well with RipOutOffice2007

.
Sinok, there may be other files which 'RipOutOffice2007' has missed. Please try using the link in the option below, which was suggested by yowanvista.

Revo Uninstaller is superb software - finds more traces than you would believe!
.

You may have remnants from the previous Office 2007 installation
Use the trial version of Revo uninstaller to remove leftover files
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
Use the 'Forced Uninstalled feature'

 

[Sinok]

hello Irene,
i did it, but i didnt found any traces of office 2007:
http://img262.imageshack.us/img262/2357/sanstitre3bh.png
when i search for "office", i only found Oo
any idea?

 

[Irene]

hello Irene,
i did it, but i didnt found any traces of office 2007:
http://img262.imageshack.us/img262/2357/sanstitre3bh.png
when i search for "office", i only found Oo
any idea?

yowanvista, might have a better view on that.

 

[peter4076]

I had exactly the same problem, tried for over 2 hours to load Office 2010 Home & Student to no avail, in frustration I rang Microsoft support, and had to give them via some software access to my computer and 30 minutes later........................perfect, I know we used the cmd command, then had to type in some Dos (wish I could remember what I typed) I know it wasn't sfc /scannow, anyway downloaded the .NET 4 software, then as I say, Microsoft asked if they could take control, after 10 years of messing with computer, I think I am quite savvy, so gave in reluctantly, but it was worth it.
I remember the remote person (Arun from Banglodore, new his stuff) setup a new administrator, then loaded the disc there on uknown administrator part of the computer, when it loaded it perfectly, went back to my computer, what I'm trying to say is give them a ring. After 2 minutes on the phone, I was told it would take 30+ minutes, I informed him that this was an expensive call (at national rate) me from the UK, and him in India, he fully understood, and rang me back...............excellent service from all at the service department, couldn't do enough for me. Hope this helps

 

[Sinok]

Problem solved!

I reset the system, with F9 at starting.

 

[eel1000]

Sinok, I am having massive problems and need help - could you please elaborate on what you mean by you reset your system? do you mean you reinstalled the OS??
Thanks!

 

[HammerHead]

Office 2010

Office 2010 can really be a bear. Here is what worked for me. Uninstall any and all previous versions Use Revo as mentioned or uninstall from program and features panel. I am partial to Revo. You can then search you tree and delete any associated leftover files that you can find.

Now download and run msicuu2.exe. This is a MS file to clean up installs.

 

[eel1000]

HH, thanks for that - tried all of it and still not working, have removed .Net as well, done everything i've read elsewhere...doesn't make sense that it won't work!
Although, I am trying to install Office 2007 after installing and removing 2010 - but have removed all traces of both...very annoying. Will end up reinstalling OS I think.

 

[eel1000]

Uhm, after all that and reading plenty of posts on the internet about this exact same problem, I ended up using Win 7's 'restore computer to an earlier time' and that seems to have done the trick..hopefully it keeps working!