Solved Intermittent no sound

muffiemaqe

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Win 7 Pro, 64-bit, Real Tek High Definition Audio set as default. My speakers are not muted. For about a week sometimes I have audio, sometimes not. When I do not have audio, it pertains to system sounds, sounds from Youtube, videos, etc. Network controller has no driver, but Windows will not find a driver.

I started having other problems in addition to this, and after trying every "fix" I could think of or find online, I think I've corrected all the problems except the sound. Again, I've tried every fix I can think of or find online. Nothing has solved the problem. Yesterday I had sound, but when I booted this morning, no sound.

This is a recurring situation. Please help. Thank you.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
Hi muffiemaqe-

Do you have the latest Realtek drivers installed? If not, install the latest.

If that doesn't help, I suggest going to Accessories, Command Prompt.

Right click on it and select "run as administrator."

At the prompt, type- sfc /scannow

and let it run. If it finds and fixes any files, reboot and run it again.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Thank you. I have done all that. Yesterday I finally discovered that Windows was intermittently changing the speakers to "un-default," even though I had checked that. Good ole' Microsoft. Anyway, later this morning and later yesterday, I have sound through my speakers. This whole thing has been a big challenge!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
Check something. Go to Control Panel, Administator Tools, Task Scheduler, Task Scheduler Library. Click on Windows and open MultiMedia. Is the System Sound set to start up at log on with any user?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Yes, it is set to log on with any user.

Interesting: AVG and Avast are both under Task Scheduler Library, and neither are currently on my computer.

(Later today I again had no sound for a short time; then I fiddled with it and got it back.)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
If those two aren't shown in Programs and Features, I would delete them from the Task Scheduler (if you already haven't).

I'm wondering if your power settings has something to do with that although, in my little experience, I've never heard of it affecting that.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Power settings? I don't know what that is.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
Don't bother with the power settings. I have you mixed up with someone else who's having a problem which happens at a set frequency.

The power options control when your computer goes to sleep and your monitor turns off when you're not using it. There are numerous other things in the Advanced settings.

If you want to look at them, go to Control Panel and select Power Options.

I'm wondering if there's a problem with the speaker cables or the port their plugged into.

Go to Control Panel, Device Manager. When the speakers aren't working, are there any problems (exclamation point in yellow triangle) in Sound, Video and Game Controllers or System Devices?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
No for speakers, but several days ago I noticed Network Controller (and an "unknown" under Other Devices) are not operable. Windows is unable to find drivers. I'm not sure what Network Controller is supposed to do. Internet is working fine, and my network is fine, too.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
I don't think you need to worry about the Network Controller. On this system with a NVIDIA graphics card, it automatically installs an NVIDIA Network Controller but I don't think it's necessary. If you want to install the driver, you can get one here-

Network Controller Drivers Download for Windows 10, 8.1, 7, Vista, XP

I would set a system restore point before installing it.

In regards to the unknown device, I had an unknown device on this system after I installed a new hard drive and the OS. It turned out that I didn't reinstall the driver for my media card reader that came with the system and I've never used.

In any event, I don't think those things have anything to do with your problem.

What is the exact model number for your motherboard? Do you have a sound card installed?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Thanks for your ideas about the Network Controller. As for the sound, I have marked the issue "problem solved."
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
What solved your sound issue?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
I'm not sure, but I solved it myself. I finally discovered that the speakers were not set to default, even though I had set them to default. Windows sometimes changes things without my instruction.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Pro 64-bit
CPU
Intel
Motherboard
MSI Military Class 4
Memory
8 GB
Graphics Card(s)
Intel HD Graphics 4400
Hard Drives
931 GB, 232 GB
Antivirus
Microsoft Security Essentials
Browser
Opera, Chrome
doo-doo doo-doo, doo-doo doo-doo
You're traveling through another dimension, a dimension not only of sight and sound but of mind. A journey into a wondrous land whose boundaries are that of imagination. That's the signpost up ahead - your next stop, the Twilight Zone!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6-2020t
OS
Win 7 Ult 64-bit
CPU
G620 2.6GHZ Pentium R
Memory
6 GB
Monitor(s) Displays
25" HPLV2311
Screen Resolution
1920 x 1200
Hard Drives
1 SATA, 1 exterior SATA
Case
HP
Cooling
PSU
Antivirus
Glasswire
Browser
Waterfox; Firefox; Chrome for work
Other Info
Firewall--Glasswire
Similar specs in Gateway DX4200
Verizon FIOS Wired network

1 other Win7 computer-- has SSD
I had similar problem in windows 7 Pro. Sometimes the sound worked and sometimes it didn't. I found that if I selected 'sleep' and then woke it up, the sound was fine. I don't why it works but it does.
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 530S
OS
Windows 7 Home Premium 32bit
CPU
Processor Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz, 1
Memory
2.00 GB
Graphics Card(s)
Ati Radeon HD 2400
Sound Card
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10280
Monitor(s) Displays
Dell 15"
Screen Resolution
Resolution 1440 x 900 x 59 hertz
Hard Drives
Description Local Fixed Disk
File System NTFS
C: & D:
Keyboard
US
Mouse
Logitech Wireless
Other Info
0x000003C0-0x000003DF Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1 OK
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