Internal microphones not working

[issy1]

I am using a Dell Latitude E5520 laptop but the laptop doesn't recognise that it has internal microphones!!
I've googled the problem and have downloaded drivers from Rwealtek etc but to no avail.
I've included a screenshot of the recording devices tab which only shows unplugged microphones.

I'd welcome any advice please

Cheers

 

[speedgamer01]

Hi and welcome to Seven Forums!

I know you have said that you have tried it, now please give it one more chance and if it fails to work we will dig deeper to try to solve the problem.
Realtek
After accpeting the terms you need to download the first driver from any of the 3 servers on the right.

 

[issy1]

Is this the one?

Chris

 

[speedgamer01]

Yes, go ahead and click on the US1 on the right in the very first row (starting with 32bit...)

 

[issy1]

Cheers, got about another 15 mins for it to finish downloading

Chris

 

[issy1]

I've now re-started the laptop, what's the next step?

Chris

 

[issy1]

I've re-loaded the Realtek audio drivers and nothing has changed I'm afraid, might have to accept that the built in microphones aren't going to work after all.

 

[nclandreea]

issy1, just reinstall the audio driver and it might work. I've experienced the same problem and after I've installed the latest audio driver from DELL website, it worked.

 

[jawilson11241]

microsoft has a fix it file for win 7 audio and sound recorder you might try that and my external mic wouldnt recorde anything either I found voice recognition in control panel and turned it on and wala my mic now works on sound recorder and my roxio narator

 

[derose]

Drivers are here

Hi,

I can confirm the DELL Latitude E5520 has well integrated microphone.
Just got the same problem with Skype and used the drivers available for download from DELL website:

Google the name of the driver and you should easily get it.
IDT_92HDXXX-HD-AUDIO_A03_R297613.exe

INstall software.
Then go to your peripheral manager.
Click on the audio controler and choose the "update drivers", then point to the directory created by the executable.

C:\dell\drivers

Hope it helps.

Chris.

 

[Geoff1967]

Try this...

Hi,

I also have the Dell E5520 and had the same problem, please also check that your webcam is working. The microphone is located next to the webcam and both devices were not working on my laptop. To fix it I have to remove the plastic surround to the screen and unplug the connector next to the webcam, and then plug it back it. Windows then recognizes the webcam and the microphone. I have to do this 3 or 4 times a week.

Sometimes just removing the surround does the job, it's clearly a problem with wiring/connector that is causing the problem.

Geoff

 

[NuttyK]

Hi,

I can confirm the DELL Latitude E5520 has well integrated microphone.
Just got the same problem with Skype and used the drivers available for download from DELL website:

Google the name of the driver and you should easily get it.
IDT_92HDXXX-HD-AUDIO_A03_R297613.exe

INstall software.
Then go to your peripheral manager.
Click on the audio controler and choose the "update drivers", then point to the directory created by the executable.

C:\dell\drivers

Hope it helps.

Chris.

Hi derose!

I'm reading your last post from a while ago about you installing the new driver for the microphone. I tried exactly this but when i try to install it it tells me that my system does not support this software. This makes no sense to me.

Do you have any advice?
I have a dell latitude e5520 and my skype also tells me i have no microphone.

Thanks!!!!

 

[NuttyK]

Hi derose!

I'm reading your last post from a while ago about you installing the new driver for the microphone. I tried exactly this but when i try to install it it tells me that my system does not support this software. This makes no sense to me.

Do you have any advice?
I have a dell latitude e5520 and my skype also tells me i have no microphone.

Thanks!!!!

 

[NuttyK]

Hi derose!

I'm reading your last post from a while ago about you installing the new driver for the microphone. I tried exactly this but when i try to install it it tells me that my system does not support this software. This makes no sense to me.

Do you have any advice?
I have a dell latitude e5520 and my skype also tells me i have no microphone.

Thanks!!!!

 

[maxie]

Hi there .. After doing some Research have found out that a lot of E Series have this problem ... Which can be related to the BIOS ... Below in the Link is a list of your Drivers

Drivers & Downloads | Dell US