Internet connection issues

[Thomas elric]

Well my friend is having trouble connecting to the steam servers but not only that he cant connect to chrome either he restarted his modem/router i don't know which one he has. The only thing that works is IE for internet. He tried everything could you guys help.

 

[GokAy]

Scan with Malwarebytes Antimalware free https://www.malwarebytes.org/
Scan with Farbar (disable AV if it complains) Farbar Recovery Scan Tool Download
Run CCleaner and clean, registry included

 

[Thomas elric]

so all of them