Internet connexion problems using Ethernet and wifi, not activating

[Zeidshehadeh]

Hello Everyone,

I have an Acer laptop with Windows 7 installed on it. As it's been 5-6 years since i got the laptop, it has gotten really slow, so i decided to do a mass uninstalling wave and it really got faster! But the isue is I don't know why, after that, my ethernet connection says Active and the cable is plugged in as always but I have no access to Internet, and worse, the Wifi is disactivated, and when I try to activate it the screen turns blue and the laptop restarts.

I prefer a slow laptop to a internetless laptop haha,

Thanks for your help

 

[GokAy]

The blue screen you are getting is called "Blue Screen of Death (BSOD)" and there is a dedicated section for it in the forums.

http://www.sevenforums.com/bsod-help-support/

Read also http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[PeaB4YouGo]

In the meantime, while connected via CAT5 (or better) to your network, from an elevated command prompt run ipconfig /all and post your results