Internet Explorer 11 cannot be installed, Error 9C47

P

pustekuchencake

New member
Local time
6:00 PM
Messages
21
Hi 7-community,

I have a sturdy problem regarding Internet Explorer 11 installation (atm I use IE10). Every time it fails with error code 9C47 ("unknown error"). My first attempts to solve this issue where sfc -scannow and CheckSUR. In short: they couldn't fix the problem. I looked into the created logs but for a lack of experience regarding the deep insides of Windows I could only identify that Windows has severe problems.
Therefore I googled a lot and found out that this is the best place for being helped. I heard about a specialist called NoelDP ;) It'll be great if someone could help me avoiding a fresh Windows installation. Please let me know, if I can support you with some more logs etc.

Logs (OneDrive)

PS: I have two CBS.logs. One was created during CheckSUR, the other one during sfc -scannow.
PPS: I also tried to remove IE via "control panel>add/remove programs" but the only thing which appeared, was the small window..... blank (i.e. no functions etc. appeared).


PustekuchenCake
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Heeelp!;) One more annotation: I would appreciate not only if someone could help me but also explain the steps he/she takes in order to solve the problem. I don't wanna die stupid :geek:
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Hi and welcome to SevenForums,
Please use the link in my signature to use the free utility to help you upload all of your system spec page,
Add which security and registry cleaners you've used,
Most of the time a repair install can fix issues like this allot faster,
http://www.sevenforums.com/tutorials/3413-repair-install.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Your SFC scan shows the following problems...
Code: 
 Line 5660: 2014-12-16 11:23:00, Info                  CSI    00000390 [SR] Repairing 11 (0x000000000000000b) components
 Line 5661: 2014-12-16 11:23:00, Info                  CSI    00000391 [SR] Beginning Verify and Repair transaction
 Line 5664: 2014-12-16 11:23:00, Info                  CSI    00000393 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 5669: 2014-12-16 11:23:00, Info                  CSI    00000396 [SR] Cannot verify component files for Microsoft-Windows-ieframe, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5674: 2014-12-16 11:23:00, Info                  CSI    00000399 [SR] Cannot verify component files for Microsoft-Windows-IE-HTMLEditing, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5679: 2014-12-16 11:23:00, Info                  CSI    0000039c [SR] Cannot verify component files for Microsoft-Windows-IE-Feeds-Platform, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5684: 2014-12-16 11:23:00, Info                  CSI    0000039f [SR] Cannot verify component files for Microsoft-Windows-IEInstal, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5689: 2014-12-16 11:23:00, Info                  CSI    000003a2 [SR] Cannot verify component files for Microsoft-Windows-IE-IEShims, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5694: 2014-12-16 11:23:00, Info                  CSI    000003a5 [SR] Cannot verify component files for Microsoft-Windows-IE-DirectXTransforms, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5699: 2014-12-16 11:23:00, Info                  CSI    000003a8 [SR] Cannot verify component files for Microsoft-Windows-IE-HTMLEditing, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5704: 2014-12-16 11:23:00, Info                  CSI    000003ab [SR] Cannot verify component files for Microsoft-Windows-IE-Feeds-Platform, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5709: 2014-12-16 11:23:00, Info                  CSI    000003ae [SR] Cannot verify component files for Microsoft-Windows-IE-DirectXTransforms, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 5712: 2014-12-16 11:23:00, Info                  CSI    000003b0 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

CheckSUR shows these problems...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.21232_none_aeba7e1a243adc97.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.17116_none_669f421701f6ef75.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_10.2.9200.21232_none_b9aae1de01c760b3.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_10.2.9200.21232_none_af56378bcd669eb8.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_10.2.9200.17116_none_201e625a26596656.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_10.2.9200.17116_none_15c9b807f1f8a45b.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.17116_none_c59098ee0a8d94c7.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.21232_none_4fc927431ba43745.manifest
 winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.21232_none_cbcfbac43820e30d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_10.2.9200.17116_none_c62c525fb3b956e8.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_10.2.9200.17116_none_d080fcb1e81a18e3.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_10.2.9200.21232_none_c713d870c4783e62.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_10.2.9200.21232_none_d16882c2f8d9005d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_10.2.9200.17116_none_dde9f344aacaf692.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_10.2.9200.17116_none_e83e9d96df2bb88d.manifest
 winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.17116_none_e2a5d5981e739b3d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_10.2.9200.21232_none_fef39d340ba5ec2b.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_10.2.9200.21232_none_094847864006ae26.manifest
 servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.mum
 servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
 servicing\packages\Package_for_KB2987107~31bf3856ad364e35~amd64~~10.2.1.0.cat
These need to be dealt with first.

I'll post a fix protocol soon.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - pkcaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder pkcaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
ThrashZone said:
Hi and welcome to SevenForums,
Please use the link in my signature to use the free utility to help you upload all of your system spec page,
Add which security and registry cleaners you've used,
Most of the time a repair install can fix issues like this allot faster,
http://www.sevenforums.com/tutorials/3413-repair-install.html
Click to expand...

Hello TrashZone,

I think there is no need to add all hardeware-details of my computer to solve this problem. Or am I wrong?
No registry cleaners where used. Security solution: Sophos Anti-Virus

I want to try to fix the problem with your help (and gain some knowledge). If we don't succeed, I prefer a clean reinstallation of Windows before doing a "dirty" repair installation...

@NoelDP: I will report in about 2 hours! Thank you in advance.
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Hi NoelDP,

Thank you for your help! I copied the content to the folders you mentioned and ran CheckSUR.

Results: Onedrive - Logs2

Looks like the first step was successful. Before we take the next step(s):

1) Where did you get those .mum and .manifest files from? From another Windows installation?
2) Why did you choose those rows from the SFC scan and not the following example:

Code: 
2014-12-16 11:20:06, Error                 CSI    00000134 (F) Unable to load manifest for component [ml:280{140},l:172{86}]"amd64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.17116_none_e2a5d5981e739b3d"[gle=0x80004005]

Shall I try another SFC run?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Thos weren't from the SFC scan - they were from the CheckSUR scan - and will hopefully have fixed a large proportion of the errors present in the SFC scan.

CheckSUR is happy now...
Code: 
Seconds executed: 94
 Found 22 errors
 Fixed 22 errors
  CSI Manifest All Zeros Total count: 18
  Fixed: CSI Manifest All Zeros.  Total count: 18
  CBS MUM Corrupt Total count: 4
  Fixed: CBS MUM Corrupt.  Total count: 4
  Fixed: CBS Paired File.  Total count: 4

so yes, run another SFC /SCANNOW, and post the (compressed) CBS.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Thos weren't from the SFC scan - they were from the CheckSUR scan - and will hopefully have fixed a large proportion of the errors present in the SFC scan.
Click to expand...


Hi,

and where did you get the replacement files from you provided?

I'll post the log files later.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Here are the files. Still some errors.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
To answer your earlier question, I extracted the files from the available downloads.
Here's the remaining two errors...
Code: 
 Line 9665: 2014-12-17 15:05:55, Info                  CSI    00000351 [SR] Repairing 2 components
 Line 9666: 2014-12-17 15:05:55, Info                  CSI    00000352 [SR] Beginning Verify and Repair transaction
 Line 9669: 2014-12-17 15:05:55, Info                  CSI    00000354 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9672: 2014-12-17 15:05:55, Info                  CSI    00000356 [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.17116, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fix later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I extracted the files from the available downloads.
Click to expand...

...with downloads you mean the related Windows updates?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Yep - almost all updates are available for download/save from MS if you know where to look.


I've uploaded a file - pkcab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\pkcab
hit the enter key - if you get a 'Not Found' error try
DIR D:\pkcab
or
DIR E:\pkcab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\pkcab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I wasn't successful cause in repair environment the Windows installation wasn't found. The reason should be the used Intel raid controller (SSD-RAID1 config). I copied the according IRST-E driver on my usb flash drive and loaded it in repair environment. However the installation still wasn't found. I'll give it another try tomorrow. Is there another possibility or is it the only way?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
I've never used RAID so I don't have a clue :( I'll see if I can find someone who does ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'll test another driver tomorrow... must have been the wrong one. It's an C600 controller.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
Okay, I have found the appropriate driver and was able to exchange the files (it was too late at night yesterday :confused: ). The next sfc-run showed 0 errors! And CheckSUR result shows:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2014-12-19 14:53
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 82
No errors detected

Therefore I started another IE11 installation... and it went smoothly:party: However CBS.log shows some warnings (see attached). Is this normal?

Apart from that: Do I have to consider other things? In the meantime I heard that the computer had a RAID problem some months ago (one SDD died). Is it possible that other parts of Windows or installed software got damaged? Despite the great effort: would you recommend to reinstall Windows anyway?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
All the errors in the CBS log are from before you ran the CheckSUR - so are irrelevant now.
All the Warnings relate to problems caused from emptying the SoftwareDistribution folder, and can safely be ignored.

Looks to me like it's 'job done' - and you're good to go ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Yes, looks good to me, too! You are the man:thumbsup:

Thank you very much!

PS: Will close this topic after reading through again.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Prof. x64
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