Update to Internet Explorer 11 Fails, Error 9C47

J

jdm160

New member
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7:08 AM
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Hello all, I'm running a custom built computer that doesn't seem to want to update to IE 11 (or 10 for that matter). I'm running IE 9.0.8112.16421 currently.

The error code I get from the Windows Update is 9C47. I then get a link to install prerequisites which either don't apply to my machine, or are already installed.

1) I ran and installed the SURT
2) I did the SFC scan which found no discrepancies
3) The windows update error code is 9C47
4) I have attached the CBS logs.

I am not very good with coding or understanding the windows registry. I did contract a Virus/Trojan that corrupted windows firewall and a few other things a while back (maybe 6-9months), but I was able to remove it using a few techniques I found online. All virus scans with Microsoft Security Essentials and Malwarebites comes up clean. I did have to restore the firewall function using some DIY things I found online.

I know there are some geniuses on this forum that have helped others in my situation. Any help would be greatly appreciated. :D

I apologize in advance if I left out important information. Please let me know what you might need from me.

Regards,

Jon
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
Welcome to Seven Forums!

Seems there are a few fixes for this and not all work for everyone, can you follow through with some of the suggestions here: Update to I.E. 11, Get Error 9c47 - Microsoft Community ------ Then report back and let us know if you could fix it?

Before doing any of these, please make sure your data is backed up just in case. Please disregard Pinaki Mohanty's (Support Engineer) Method #3 suggestion. Only use that as a worst case scenario fix.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Hello, and thank you for the suggestions. I followed the link you provided and tried both methods. In both cases it said that no problems were found and nothing was done/installed.

I then ran a check-disk on the system drive which also completed successfully.

I tried to re-install IE 11 and received the same error as always.

Any other ideas?
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
jdm160 said:
Hello, and thank you for the suggestions. I followed the link you provided and tried both methods. In both cases it said that no problems were found and nothing was done/installed.

I then ran a check-disk on the system drive which also completed successfully.

I tried to re-install IE 11 and received the same error as always.

Any other ideas?
Click to expand...

Try the other suggestions listed by other members. I don't think what that guy suggested is the best course of action. Those engineers often think its always a simple fix and if that doesn't work, reinstall...

If you keep going through the thread, other people posted different things that fixed their issue.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
You have a large number of errors in the CheckSUR report - here's the summary...
Code: 
Summary:
Seconds executed: 744
 Found 88 errors
  CBS MUM Corrupt Total count: 43
  CBS Catalog Corrupt Total count: 45

I'll try and post a fix protocol later today, but it may not be until much later!

Here's the list...
Code: 
Unavailable repair files:
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
    servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~sv-SE~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~sv-SE~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you so much NoelDP, I do appreciate the assistance. Happy Holidays!
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
Not so happy :(
I just noticed that I've seen this set of errors before (or at least almost identical ones).

Have you been using any kind of 'System Cleaner' or 'Registry Optimizer'?? If so, which one?

The first few files in this list have incorrect filenames, according to the general rules - No MUM or CAT file names should ever have spaces in them (My copies of what should be the same files don't).

Let's have a look-see at the registry and see if I can work out what's going on...


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or SkyDrive) and post a link.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi NoelDP,

Thanks again for your fast reply.

I have not used any of the registry cleaner programs. I suspect this happened when I contracted the trojan that took much effort to remove. My system functions normally now other than this update..

Here is the file you requested: COMPONENTS
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
Wake me up if you haven't hear anything by Friday morning :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
You're in good hands with Noel. Definitely trumps anything I can come up with. Good luck JDM.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Aaaaw - people say the nicest things :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I might want to try using one of the free registry cleaners to try and clean out any registry entries that are errors or possible registry entries left behind. This might help ya out by doing this.
 

My Computer My Computer

At a glance

Windows 7 ultimate 64-bitIntel I7 2600K 3.4ghzCorsair 16gb ddr3 1600mhzNvidia Geforce gt 430
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
DO NOT - repeat, NOT - use any form of Registry 'Cleaner' - they are only likely to make things worse!!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
DO NOT - repeat, NOT - use any form of Registry 'Cleaner' - they are only likely to make things worse!!
Click to expand...

Hi Noel, I'll wait for your specific instructions. I did not intend to use the registry cleaners anyway..
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
Phew! :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There's nothing amiss that I can see in the COMPONENTS hive - which means that the error is somewhere that I really don't wanna go, because I have very little idea what I'm doing there..

I'm going to ask for help from someone more expert - but it may take a day or three for him to get here.

Hang around (please?)!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
DO NOT - repeat, NOT - use any form of Registry 'Cleaner' - they are only likely to make things worse!!
Click to expand...

Exactly +1
 

My Computer My Computer

At a glance

Windows 10 ProIntel Core i7-4770K (3.5Ghz)32 gig Corsair Dominator Platinum (4x8Gig)Sapphire Tri-X R9 Fury
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
NoelDP said:
There's nothing amiss that I can see in the COMPONENTS hive - which means that the error is somewhere that I really don't wanna go, because I have very little idea what I'm doing there..

I'm going to ask for help from someone more expert - but it may take a day or three for him to get here.

Hang around (please?)!
Click to expand...

Sure thing, I'll be here waiting..
 

My Computer My Computer

At a glance

Windows 7, 32bitIntel Core 2 Duo E84004GbAsus HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7, 32bit
CPU
Intel Core 2 Duo E8400
Motherboard
Asus P5Q
Memory
4Gb
Graphics Card(s)
Asus HD7750
Antivirus
Microsoft Security Essentials
Browser
IE 9
NoelDP said:
You have a large number of errors in the CheckSUR report - here's the summary...
Code: 
Summary:
Seconds executed: 744
 Found 88 errors
  CBS MUM Corrupt Total count: 43
  CBS Catalog Corrupt Total count: 45

I'll try and post a fix protocol later today, but it may not be until much later!

Here's the list...
Code: 
Unavailable repair files:
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
    servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~sv-SE~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.mum
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.mum
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Microsoft-Windows-UIAnimation-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~da-DK~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~x86~sv-SE~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ar-SA~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~cs-CZ~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~it-IT~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~ru-RU~7.1.7601.16492.cat
 servicing\packages\Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~x86~zh-TW~7.1.7601.16492.cat
Click to expand...

After sitting here confused out of my mind what was happening, I finally realised. Download the attachment and have a look at the logs - they have the correct package names :) John has set up automatic expansion of Win7 to Windows 7 to save people time, but this is the first time I've seen it happen in a log.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
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