Internet explorer 9 & Outlook not working

[Jimmys83]

Hi,

when i try to send an email through outlook web access, internet explorer 9 pops-up the message: "Internet Explorer has stopped working".
The event log can be found attached.

Please advice.

 

[JMH]

Troubleshooting steps you may wish to consider Jimmys83
Test how IE performs after every step.

*Try to run IE9 with no add-ons
Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons)

* Run sfc /scannow command & check the result.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

* Reinstall or repair Internet Explorer
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

*How to reset Internet Explorer settings
How to reset Internet Explorer settings

*System file damage
Startup Repair - Windows 7 features - Microsoft Windows

* Uninstall / reinstall.
How do I install or uninstall Internet Explorer 9?

 

[Jimmys83]

Troubleshooting steps you may wish to consider Jimmys83
Test how IE performs after every step.

*Try to run IE9 with no add-ons
Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons)

* Run sfc /scannow command & check the result.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

When using the internet explorer with no add-ons emails are not appeared. Outlook is just loading.

* Reinstall or repair Internet Explorer
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Repair Internet Explorer automatically solved the problem by reseting the security settings to the default values.
Thanks for your help!

 

[JMH]

Jimmys83
Thanks for reporting back with the good news.

Safe surfing.

 

[Jimmys83]

Hi,

i have the same problem but in another PC.
I reset the internet explorer settings and i have the following issue:

I can send an email but i cannot write as you can see in print screen "webmail_1".
when i first login to my account pop-up shows up asking to allow "webmail_3". The first time i try to write an email pop-up show up asking to allow "webmail_4. When i try to send the email internet explorer crashes. If i don't allow this two i can send email but i cannot write any message.

Please advice...

 

[Jimmys83]

Can anybody help on this..?

 

[Jimmys83]

Hi guys, the above problem remains (posted on 07-21-2011).

Can you please assist on this?