Internet Explorer crashes, Unknown problem

Microhard

New member
Local time
10:12 AM
Messages
56
I get the same error everytime my IE crashes. My desktop works perfectly but it crashes alot on this laptop only when using Internet Explorer.

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: wmp.dll
Fault Module Version: 12.0.7600.16415
Fault Module Timestamp: 4a98b4c2
Exception Code: c0000005
Exception Offset: 0013088c
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

EDIT: I tried to reset my Internet Explorer but no luck
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)GeForce GTX 260
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
P55A-G55(MS-7668)
Memory
4.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Graphics Card(s)
GeForce GTX 260
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L1752T
Screen Resolution
1280x1024
Hard Drives
OCZ-VERTEX2 ATA Device (111GB)
ST350032 ATA Device (488GB)
PSU
Now - I don't know, Before - OCZ MOD X STREAM-PRO 600W
Case
Antec 300 Versatile Mini Tower
Cooling
Fan X2
Keyboard
Comfort Curve Keyboard 2000
Mouse
Microsoft Habu Laser Gaming Mouse
Internet Speed
Telus Optik High Speed - Download Speed (15.0 Mbps)
Is it giving a BSOD???
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Have you tried doing a system Restore ? Does it also happen when using another browser?


Steve
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 - OEM Service Pack 1Intel Core i7 930 2.80Ghz Bloomfield Socket L...Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600M...Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 P...
Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
Thankyou for everyone's response I have found the solution! At first I thought it was due to Spybot's immunization function so I undid everything and uninstalled it. But the problem persisted so this time I went checking the codecs I installed. I went to Win7codecs and the 64 bits version, unchecked both "Shark007 SUGGESTED settings" and now everything works like it should.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel(R) Core(TM) i5 CPU 760 @ 2.80GHz4.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)GeForce GTX 260
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
Motherboard
P55A-G55(MS-7668)
Memory
4.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Graphics Card(s)
GeForce GTX 260
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L1752T
Screen Resolution
1280x1024
Hard Drives
OCZ-VERTEX2 ATA Device (111GB)
ST350032 ATA Device (488GB)
PSU
Now - I don't know, Before - OCZ MOD X STREAM-PRO 600W
Case
Antec 300 Versatile Mini Tower
Cooling
Fan X2
Keyboard
Comfort Curve Keyboard 2000
Mouse
Microsoft Habu Laser Gaming Mouse
Internet Speed
Telus Optik High Speed - Download Speed (15.0 Mbps)
Glad to know you got it sorted.


Steve
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 - OEM Service Pack 1Intel Core i7 930 2.80Ghz Bloomfield Socket L...Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600M...Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 P...
Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
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