"Internet Explorer has stopped working" Acrobat

[wsplawn]

This does not happen in all cases but in a number of circumstances when I try to open a .PDF file while in Explorer 8 I get an error message of "Internet Explorer has stopped working"

As I said, I have gone to numerous sites where there is a .PDF to be downloaded and experienced no problem, however, the problem does occur at random times and sites and it is troublesome. I am using the latest version of Adobe Acrobat Reader, Version 9.2.0.

Anyone know what the problem is and more importantly, what the solution is?

 

[richc46]

This does not happen in all cases but in a number of circumstances when I try to open a .PDF file while in Explorer 8 I get an error message of "Internet Explorer has stopped working"

As I said, I have gone to numerous sites where there is a .PDF to be downloaded and experienced no problem, however, the problem does occur at random times and sites and it is troublesome. I am using the latest version of Adobe Acrobat Reader, Version 9.2.0.

Anyone know what the problem is and more importantly, what the solution is?

If you click on the help tab in Acrobat (icon usually found on desktop), you can chose repair. See if it works. If not, try uninstalling and then installing again. If that does not work, use system restore, go back to the point prior to installation of acrobat and then try to install again. This just sounds like a corrupt Acrobat installation.

 

[zigzag3143]

This does not happen in all cases but in a number of circumstances when I try to open a .PDF file while in Explorer 8 I get an error message of "Internet Explorer has stopped working"

As I said, I have gone to numerous sites where there is a .PDF to be downloaded and experienced no problem, however, the problem does occur at random times and sites and it is troublesome. I am using the latest version of Adobe Acrobat Reader, Version 9.2.0.

Anyone know what the problem is and more importantly, what the solution is?

Hi wsplawn and welcome

Next time IE stops responding type eventvwr in search, go to the windows logs>application tab. Look for errors (they have red in the left hand column) that have app hang, app crash, or anything IE realted. when you find them (there is a lot of data) use the snipping tool (guilt into win 7) to make a screen shot. Upload it to us using the attachment icon (shaped like a paperclip) in the reply form

See pics.

Let us know if you need help


Kenn J++

 

[ignatzatsonic]

I don't know if you create PDF files or simply need to view them periodically. If all you need is a viewer, there are products other than Adobe that work fine. I try to avoid Adobe stuff other than Photoshop as much as possible as they tend to be large and have a way of insinuating themselves into a system--much like Quicktime, Realtime, etc.

I formally gave up on Adobe for PDF purposes recently and now use Foxit as a PDF reader. No issues so far.

 

[Qdos]

This does not happen in all cases but in a number of circumstances when I try to open a .PDF file while in Explorer 8 I get an error message of "Internet Explorer has stopped working"

A few days ago there was a newsflash about a newly discovered vulnerability in all versions of Internet Explorer in relation to the way the browser handles or prints PDF's within a browsing session.

Exploits were predictably going to occur, and Microsoft are supposedly busy constructing patches for this latest bungle.

 

[wsplawn]

ZigZag:

I'm sorry to be so long in responding but other pressing matters came up and I could'nt get back till now. I have done as you've asked. Attached is a .png file with the information you requested.

Thank you for your attention.

 

[wsplawn]

Problem Solved:

I took the advice of RichC46, unintalled Acrobat and reinstalled and things are working correctly now. Don't know why but this is my experience.

Thank you to any who tried to help.

 

[asg]

I have been having problems with internet explorer and adobe flash player. ie stops working and the solution to the problem is uninstall flash and reinstall, but the problem keeps coming back.

 

[asg]

this is the problem I am having
System
-Provider[ Name] Application Error
-EventID1000[ Qualifiers] 0
Level2Task100Keywords0x80000000000000-TimeCreated[ SystemTime] 2009-11-21T20:34:59.000000000Z
EventRecordID2628ChannelApplicationComputerDell-XPS730x-EventDataiexplore.exe8.0.7600.163854a5bc69eFlash10c.ocx10.0.32.184a613d79c0000005001579a217e001ca6acb38569da8C:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWow64\Macromed\Flash\Flash10c.ocx55bca093-d6dd-11de-8fa4-001e4ccd749f
Security

 

[wocon1]

Join Date: Dec 2009

Windows 7
1 posts

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Internet Explorer not working
In anticipation of Windows 7 for travel I bought a HP 13.3 laptop with Windows Vista and a free upgrade to Windows 7 when available.

Later I bought a HP 14.1 laptop with Windows 7 loaded for home use. To compare Vista to 7 I did not upgrade the travel comuter.

Both computers have had consistent problems:

"Internet explorer not respoding"

"Internet explorer not working:

Sometimes the system would reset, other times the system would hang up, and other times the system would continue after closing the pop-up notification window about solving the problem.

After searching the internet for a solution, today I download Firevox. Faster and after much testing, no problem.

Why does Microsoft let a free sofrware provider outperform them?

 

[abhijitroy]

I had the same problem of opening pdf file in ie 9. The acrobat installed on my computer is Acrobat Pro XI on Win 7. I did many of the things suggested here as well as on other websites. I even upgraded to ie 10 but with no result. Then I noticed that there is one addon in ie called "wxdownloader class". I uninstalled it through add/remove on control panel and immediately I was able to open pdf pages. Good Luck to you also!