Internet not working with exception of Skype

[GSutton]

Alright. Here ya' go. I got a file titles S1, not Sn, but it'll have to do.

 

[VistaKing]

The n means a number . Can you go to websites ?

 

[GSutton]

Uh, yeah. Thanks!

 

[VistaKing]

If you haven't uninstalled these programs please uninstall them

• Advertising Center
• Java (TM) 6 Update 16 (64-bit)

Use RevoUninstaller to remove the programs above . Make sure Advanced mode is selected and let it scan for left over registry keys select all and click the Delete button once they been removed click on the Next button and let it search for left over files and folders and click on Select All once more and Delete . Once that is done click Next then Finish . Restart the PC

 

[VistaKing]

RUN SecurityCheck

Click here :ar: SecurityCheck to Download

Place the file onto your desktop

Right-click the SecurityCheck choose

Press any key to continue

Once the scan is done . It will open up a text file copy and paste the text

Press Ctrl and A to select All of the text
Press Ctrl and C to copy the selected text
In your reply click on the message box and press Ctrl and V to Paste

 

[GSutton]

If you haven't uninstalled these programs please uninstall them

• Advertising Center
• Java (TM) 6 Update 16 (64-bit)

Use RevoUninstaller to remove the programs above . Make sure Advanced mode is selected and let it scan for left over registry keys select all and click the Delete button once they been removed click on the Next button and let it search for left over files and folders and click on Select All once more and Delete . Once that is done click Next then Finish . Restart the PC

I never seemed to have those to begin with.

 

[VistaKing]

I located those inside the attach.txt file .

Open Programs and features

Click on the rb: Start button inside

type in programs and features see if those two programs are listed .

 

[GSutton]

Results of screen317's Security Check version 0.99.64
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Avira Desktop
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 21
Adobe Flash Player 11.5.502.146 Flash Player out of Date!
Adobe Reader XI
Mozilla Firefox 18.0.1 Firefox out of Date!
Google Chrome 27.0.1453.110
Google Chrome 27.0.1453.94
````````Process Check: objlist.exe by Laurent````````
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Here you go. I might have a little bit too much antivirus things. The only one in that list I even use is Chrome.

 

[GSutton]

I located those inside the attach.txt file .

Open Programs and features

Click on the rb: Start button inside

type in programs and features see if those two programs are listed .

Advertising center doesn't exist, Java 6 is uninstalled.

 

[VistaKing]

Update your Flash Player and Firefox

https://download.mozilla.org/?product=firefox-21.0&os=win&lang=en-US

Flash Player :

For

and

http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe

For

http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_ax.exe

Uninstall Java 6

 

[VistaKing]

If you get an error when you're trying to uninstall Java 6 from Programs and Features

Try this

Click on Microsoft FixIt to Download Microsoft FixIt

• Click on the Run Now button
  
• Click on Java 6 Update and Follow the prompts

 

[GSutton]

Why do I need to update Firefox? I don't even use it. And I've already removed Java 6

 

[VistaKing]

If you don't use FireFox you could uninstall it . Use RevoUninstaller to get a clean uninstall . Make sure the Mode is Advanced and click next allow it to Open the Firefox built-in uninstaller let it run once its done click on Finish . Don't restart if it says to . Back on RevoUninstaller click on Next so it could locate the registry files click on the Select All button click Delete after then click on the Next button . Do the same for left over files and folders.

 

[GSutton]

Alright, all done.

 

[VistaKing]

Can you go to the websites you weren't able to before ?

 

[GSutton]

Yep.

 

[VistaKing]

Run malwarebytes to see if we are clean from malicious software .

Download Link :ar: MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

 

[GSutton]

Done

 

[VistaKing]

How's the PC running ?

 

[GSutton]

Great