Hey everyone, got an issue that's stumping me.
I bought a new computer here at work, and am having issues getting the ethernet port to work. I know the port itself works because it worked on Windows 7 when I first got the computer, but when I got it, I immediately did a clean install of Windows 8.1(media that came with the computer so I know it's compatible). Since I've installed Windows 8.1, it hasn't worked.
Things I've tried:
-Disabling the ethernet adapter and re-enabling it.
-Uninstalling the ethernet driver and restarting the computer to have it installed again.
-Unplugging and re-plugging in the switch, router, and modem.
-Tried cable on a different computer to make sure it wasn't my cable or port.
-Tried a different cable with my current computer.
I don't know what else to do.
I get this error:
I've tried ipconfig /release and ipconfig /renew, and it doesn't change a thing.
I bought a new computer here at work, and am having issues getting the ethernet port to work. I know the port itself works because it worked on Windows 7 when I first got the computer, but when I got it, I immediately did a clean install of Windows 8.1(media that came with the computer so I know it's compatible). Since I've installed Windows 8.1, it hasn't worked.
Things I've tried:
-Disabling the ethernet adapter and re-enabling it.
-Uninstalling the ethernet driver and restarting the computer to have it installed again.
-Unplugging and re-plugging in the switch, router, and modem.
-Tried cable on a different computer to make sure it wasn't my cable or port.
-Tried a different cable with my current computer.
I don't know what else to do.
I get this error:
I've tried ipconfig /release and ipconfig /renew, and it doesn't change a thing.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell XPS 8700
- OS
- Microsoft Windows 10 Professional 64-bit
- CPU
- Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
- Motherboard
- Dell Inc.
- Memory
- 8.00 GB
- Graphics Card(s)
- NVIDIA GeForce GT 720
- Monitor(s) Displays
- 3 x LG Flatron E2350
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- 1 TB Seagate
- Keyboard
- Dell Wired Keyboard
- Mouse
- Logitech M705
- Antivirus
- Trend Micro