Unidentified Network with Ethernet on Windows 7 Ultimate

[friendlybear]

I bought an Ethernet cable to plug directly to the modem for better speeds. I plug it in and it doesn't work. It has a Public Network symbol and says "Unidentified Network". When I diagnose it says "Local Area Network 2" doesn't have a valid IP configuration. My NIC is the Intel(R) Ethernet Connection i217-v.

I have tried almost everything. Manually set the IPV4 from the IP config command, disabled IPV6, tested the cable on other PC, checked BIOS to make sure it is enabled, started in safe mode with networking, changed speed and duplex, installed official Intel drivers. It could be the modem but I'm unfamiliar with what settings to tweak. Modem is a Telstra Gateway Max TG799vac.

Cable is plugged in the right place 100%. The modem LED is green and flashing and the PC's top LED is orange and flashing but the bottom is green. I uninstalled the driver in device manager and restarted then reinstalled but still doesn't work. If I login to the modem with the other PC it doesn't appear under the Ethernet connections. I called the ISP for

Sometime after trying to fix it I had the exact same problem with the WiFi and I just enabled the IPV6 and it worked again. It was "Unidentified Network" and had a public network symbol just like the Ethernet is doing.

Here is Ipconfig:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LLEEEEEEEEEHHHA
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : F0-79-59-90-F0-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:8003:4023:c600:d88e:211:f4be:d7b8(Pr
eferred)
Temporary IPv6 Address. . . . . . : 2001:8003:4023:c600:d5a5:5dd9:cfa6:c463(P
referred)
Link-local IPv6 Address . . . . . : fe80::d88e:211:f4be:d7b8%20(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.215.184(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : fe80::3291:8fff:fe40:fbca%20
DHCPv6 IAID . . . . . . . . . . . : 401635673
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-7B-CB-7F-1C-AF-F7-67-0F-6C

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . : gateway
Description . . . . . . . . . . . : ASUS PCE-N53 300Mbps 11n dual band Wirel
ess PCI-E card
Physical Address. . . . . . . . . : BC-EE-7B-E3-F2-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:8003:4023:c600:24ee:1fb2:1087:7c81(P
referred)
Temporary IPv6 Address. . . . . . : 2001:8003:4023:c600:4821:4238:e8f:527e(Pr
eferred)
Link-local IPv6 Address . . . . . : fe80::24ee:1fb2:1087:7c81%18(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.136(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 07, 2015 4:45:42 PM
Lease Expires . . . . . . . . . . : Monday, December 07, 2015 6:20:14 PM
Default Gateway . . . . . . . . . : fe80::3291:8fff:fe40:fbca%18
10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DHCPv6 IAID . . . . . . . . . . . : 398257787
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-7B-CB-7F-1C-AF-F7-67-0F-6C

DNS Servers . . . . . . . . . . . : 2001:8003:4023:c600::1
10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
gateway

Tunnel adapter isatap.lbuchhinternode.on.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D5106A99-B9F5-4043-8F81-38B43CF7E5C4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

[BorisTheAnimal]

Hi friendlybear,

did some searching and found this pdf on activating internet with your Telstra Gateway Max:
http://www.telstra.com.au/content/d...nd/telstra-gateway-max-adsl-qsg-a4-format.pdf
Page number 5 and step number 03 might solve your issue!

/Boris

 

[friendlybear]

I should mention that I have no issues connecting through WiFi and Ethernet with my main PC and other devices. I activated the modem when I got it months ago so everything works fine. I can even connect with WiFi using the same PC having this Ethernet issue.

 

[BorisTheAnimal]

I should mention that I have no issues connecting through WiFi and Ethernet with my main PC and other devices. I activated the modem when I got it months ago so everything works fine. I can even connect with WiFi using the same PC having this Ethernet issue.

Well that would then point to a driver issue, I saw on the Asus Support page for your network two different drivers, which one do you have installed?

 

[friendlybear]

I don't know what you mean? I installed the drivers for the NIC. What drivers are you referring to?

 

[BorisTheAnimal]

I don't know what you mean? I installed the drivers for the NIC. What drivers are you referring to?

Here on the Asus Support download page for your motherboard:

https://www.asus.com/Motherboards/B85PRO_GAMER/HelpDesk_Download/

You'll have to select your OS and then scroll down and click the Lan link in blue text and download the driver, I suppose it is the Gigabit one.

 

[friendlybear]

I tried both but they said a newer version was already installed.

 

[BorisTheAnimal]

I tried both but they said a newer version was already installed.

Well um would it kill you if you had to use the WiFi, I'm sorry but I'm not sure what to do right now. I'm going to ask someone more experienced.

 

[BorisTheAnimal]

You could also try by uninstalling the Ethernet driver, reboot and see if that fixes anything.

And oh be prepared by having downloaded the driver before you boot so that you won't have the problem of having no internet.

 

[friendlybear]

I tried that. If it helps I also had a BSOD when the Ethernet was plugged in. Haven't had one since I plugged it out.