Issue: Windows 7, Build 7601, This copy of Windows is not Genuine

[developed]

Sorry about posting my request elsewhere.

Here's my dilemma: I had a desktop system where I virtually replaced all components except my Intel SSD (I only have Win 7 & "programs" installed on this drive). My old OS was Win 7, 32 bit. Since I got a nice 64 bit motherboard/CPU, I purchased Win 7, 64 bit. When I got my new system started, I had all kinds of problems (so many, I can't remember all the details). When I finally got the 64 bit version of Windows 7 to install, it never did ask me to enter the Product Key!?!? It registered/kept the product key from the 32 bit version! After several weeks of trouble-free operation, I now have the "black desktop" with "Windows 7, Build 7601, This copy of Windows is not genuine." Every-time I restart windows, it want me to enter a new product key and "I know" that I'm entering the correct characters.


The following quoted info seemed like a good place to start so I followed this information:

Please download and install Malwarebytes Anti-malware (free version) - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - from www.malwarebytes.org and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post a new MGADiag report with details of any error messages encountered.

Here's the result of the SFC Checker:

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.



Here's the MGADiag Report, after performing the tasks stated above:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VMPFJ-WXWVB-3TBKJ
Windows Product Key Hash: +Nu6db/6nHrJ/Hasa/2bHQD1dog=
Windows Product ID: 00371-OEM-9308582-48321
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C716809F-8E66-4F20-9A3B-B386790390FF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet\Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C716809F-8E66-4F20-9A3B-B386790390FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3TBKJ</PKey><PID>00371-OEM-9308582-48321</PID><PIDType>8</PIDType><SID>S-1-5-21-1346856066-283211182-1599315892</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0302</Version><SMBIOSVersion major="2" minor="7"/><Date>20120508000000.000000+000</Date></BIOS><HWID>AF753D07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>257E4740129ED00</Val><Hash>o1XdC9TH4EIDDLZogGqwoaAQIjo=</Hash><Pid>73931-640-2126145-57785</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-085-848321-02-1033-7601.0000-2202013
Installation ID: 008676892033013133728144457365681655142752555193187372
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3TBKJ
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 8/8/2013 2:09:15 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:8:2013 07:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAwiKo04BPRg9kx5gmeDR0xHKlMrOKm8rEfNufPDQh

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
SSDT AMICPU PROC
BGRT ALASKA A M I



I attempted to "repair" the Windows 7 install by booting from the DVD. I got the following error message:

System Recovery Options
This version of System Recovery Options is not compatible wuth the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.

 

[NoelDP]

You say that you purchased Windows 7 - where from?
The installed License Type is COA_SLP, which is not available to the general public, and can only be sold pre-installed by a major manufacturer. If you did indeed purchase this retail, then it's a counterfeit.

Does the Product Key in the report agree with the one from your purchase?
If not, use the option to change the product Key to the proper one.

 

[developed]

The product key in the report is the correct key. I've attempted to re enter the product key to no avail.

I bought Win 7 Pro from an online retailer and can't seem to find my receipt. It's a Dell branded CD. That's what I get for thinking that I was saving money. Never had this problem before but I guess Microsoft is pickier about this now

 

[VistaKing]

You have a custom built PC and using an OEM Product Key ? That is counterfeit . Purchase a legit Windows 7 OEM builders version or a Retail version.

Take a look at Newegg.com

 

[developed]

Thank VistaKing and NoelDP. I went ahead and ordered a OEM Builders version of Win 7, which I unfortunately thought I was purchasing when I bought the one I have. Oh well; live and learn!

 

[NoelDP]

The product key in the report is the correct key. I've attempted to re enter the product key to no avail.

I bought Win 7 Pro from an online retailer and can't seem to find my receipt. It's a Dell branded CD. That's what I get for thinking that I was saving money. Never had this problem before but I guess Microsoft is pickier about this now

Such scams are unfortunately common - and many people get caught by them.
It's not legal to sell OEM-Branded Windows software on the open market - and sale of OEM_SLP Keys is likewise illegal.
You should demand a refund from the vendor, and report them to the authorities and to Microsoft.

 

[VistaKing]

System Builders version is a 1 time install to a hardware .


Retail versions you could reinstall on as many new hardware possible.

 

[developed]

NoelDP: I really can't believe I don't have "some" form of a receipt (email, invoice, etc) as I write-off this type of purchase for my business! If I come across it (I actually just finished doing my taxes for "last" year), I will do as you suggested - that's payback for ripping me off!

VistaKing: Thanks for that information!