iTunes installing issues- windows 7

Inf06

New member
Local time
4:22 PM
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1
Okay here is the issue.. If any more info is needed to help me out please let me know and I will try to get it for you..

My Father gets Software for free from his job, So he brought Windows 7 over and I installed it for him on his laptop since he hated Windows Vista, and then I installed it onto my desktop.

Both computers are running Windows 7 ultimate 32bit

I then installed the newest version of itunes on his laptop a few months ago so he could sync music to his phone. Then I went to install itunes onto my desktop since I recently bought a ipod touch.

During installation I get this error towards the end.

itunes00install.png



I tried getting help from other sites but no one had a clue. There was no virus software running in the background or any other software running during install so nothing to interfere with during install.

So I gave up and ended up installing a older version of itunes, today I thought I'd give it another shot to update the version of itunes I had with the newest available version.

I uninstalled the old version and downloaded/attempted to install the newest version straight from apples website.

I then get this same error again

itunes00install.png


When I hit the "OK" button the window closes then the status green bars says "rolling back processes" and then attempts to install the software again. And nothing.

I went back to try and install an older version of itunes and now when its fully done installing itunes does not want to "pick up/ or recognize that I have an ipod plugged in"

Right now my ipod is completely useless cause I cant even get itunes on my computer. :mad:


I'm currently trying to install itunes Version 9.1.1.12 32 bit
 

My Computer

OS
windows 7
Quicktime

Welcome to windows 7 support forums,

The issue you are describing is an incomplete install of Itunes using the Windows 7 OS.
Resolution of this issue is as follows:
  • Remove all Apple/quicktime apps/programs and services including apple mobile device
  • reboot your system, download/install the latest version of Itunes.
Adrian
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
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