Kaspersky Anti-Virus stops at 99%

EchoX860

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Freezes, then when I restart it tells me my datases are corrupted and blacklisted. I've in queue in their Live Chat for about an hour, 14 minutes to go.

Anyone got any ideas?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II X4 6204.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)HD Radeon 4200 (Integrated)
Computer Manufacturer/Model Number
HP p6270z
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II X4 620
Motherboard
Foxconn ALOE (CPU 1)
Memory
4.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)
Graphics Card(s)
HD Radeon 4200 (Integrated)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2311 (1920x1080) @ 60Hz
Screen Resolution
1920x1080
Hard Drives
488GB Seagate ST3500418AS SCSI Disk Device (RAID)
The only thing I can add is that when I once downloaded a trial version it was kind enough to download 2 Trojans along with it. Normally I would suggest that you probably have a virus, but well..... Hope you get a tech soon and they can help. Good Luck
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit SP1AMD Athlon 64 processor TF-20 1.6 GHz. 1 Core3 GB (2.75 available)ATI Radion HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532
OS
Windows 7 Home Premium 64 bit SP1
CPU
AMD Athlon 64 processor TF-20 1.6 GHz. 1 Core
Motherboard
MB.PGY02.001/MBPGY02001
Memory
3 GB (2.75 available)
Graphics Card(s)
ATI Radion HD 3200
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP 15.6"
Screen Resolution
1366 x 768
Hard Drives
250 GB HDD (220 available)
PSU
?
Case
?
Cooling
Single cycling fan, on cooling stand
Keyboard
PNP Device ID ACPI\PNP0303\4&12734F14&0
Mouse
Microsoft Laser 7000
Internet Speed
Ultra high speed download 2500 kb/s upload 720 kb/s
Other Info
Norton Internet Security 2011
Sorry but this is the best I could do.
I used the tutorial for finding the missing info but still could not find it. Special Thanks to PooMan UK and DocBrown for their help in filling out these specs.
Try running malwarebytes and see if it comes up with anything.
 

My Computer My Computer

At a glance

W7 Professional x64AMD Athlon II X3 445 Rana 3.10 GHzPNY XLR DDR3 1600 4x2GBNVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L
There was an issue with the Server for the Database. Everything is set now.

Kaspersky Anti-Virus
COMODO Firewall
Malwarebytes

Sound good? I feel as protected as possible

EDIT: Kaspersky Techs are really nice
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II X4 6204.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)HD Radeon 4200 (Integrated)
Computer Manufacturer/Model Number
HP p6270z
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II X4 620
Motherboard
Foxconn ALOE (CPU 1)
Memory
4.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)
Graphics Card(s)
HD Radeon 4200 (Integrated)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2311 (1920x1080) @ 60Hz
Screen Resolution
1920x1080
Hard Drives
488GB Seagate ST3500418AS SCSI Disk Device (RAID)
Sounds like you should be good. Comodo is an excellent firewall.
 

My Computer My Computer

At a glance

W7 Professional x64AMD Athlon II X3 445 Rana 3.10 GHzPNY XLR DDR3 1600 4x2GBNVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L
Alright thanks to everyone at 7F for their help these past few days.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Athlon II X4 6204.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)HD Radeon 4200 (Integrated)
Computer Manufacturer/Model Number
HP p6270z
OS
Windows 7 Home Premium x64
CPU
AMD Athlon II X4 620
Motherboard
Foxconn ALOE (CPU 1)
Memory
4.00GB Dual Channel DDR3 @ 666Mhz (9-9-9-24)
Graphics Card(s)
HD Radeon 4200 (Integrated)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2311 (1920x1080) @ 60Hz
Screen Resolution
1920x1080
Hard Drives
488GB Seagate ST3500418AS SCSI Disk Device (RAID)
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