Hi, I need some help. I have once again been cursed with the "This copy of Windows is not genuine" message. Now I seem to remember that this happened before, some time last year. I was able to fix it by running the KB3024777 update. (Info found by Google'ing the message). So all well and good.
Now just last month I updated to Windows 10, (Which I liked by the way.) unfortunately my (Old) System had a hard time with this, hanging up and being generally much slower. So I decided to use the "Go Back to Windows 7" option, but after this was done, the "This copy of Windows is not genuine" started happening again! However, now thinking I must have somehow undone the KB3024777 fix, I tried to do it again. This time I click on the downloaded file, (It opens a window asking if I want to allow this to make changes to my system) but nothing else happens. No box opens to ask me to press RUN. Nothing.
So can you help?
MGAReport;
As far as I am aware, my copy of windows is genuine, and I have a sticker on the bottom of my Laptop (All be it an old and unreadable one)!
Now just last month I updated to Windows 10, (Which I liked by the way.) unfortunately my (Old) System had a hard time with this, hanging up and being generally much slower. So I decided to use the "Go Back to Windows 7" option, but after this was done, the "This copy of Windows is not genuine" started happening again! However, now thinking I must have somehow undone the KB3024777 fix, I tried to do it again. This time I click on the downloaded file, (It opens a window asking if I want to allow this to make changes to my system) but nothing else happens. No box opens to ask me to press RUN. Nothing.
So can you help?
MGAReport;
Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8165B73F-F145-42A6-A997-298429FF330E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8165B73F-F145-42A6-A997-298429FF330E}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1602626542-453206784-281668732</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20021,2959</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>19CN16WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20090513000000.000000+000</Date></BIOS><HWID>24970C00018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65195</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-2057-7600.0000-2552013
Installation ID: 017152678792498590133142645855925260901591979201882181
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F058.
Remaining Windows rearm count: 4
Trusted time: 31/10/2015 22:18:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 10:13:2015 07:24
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: NgAAAAAABAABAAIAAAABAAAABAABAAEAnJ8q69Cj6k5I5MhXIvNI1fysgh3TKG5OhLok6XIZ
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALISTGA
HPET INTEL CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
TCPA PTLTD CALISTGA
TMOR PTLTD
SLIC LENOVO CB-01
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
As far as I am aware, my copy of windows is genuine, and I have a sticker on the bottom of my Laptop (All be it an old and unreadable one)!
My Computer
At a glance
Microsoft Windows 7 Home Premium 32-bit 7601 ...Intel(R) Atom(TM) CPU N270 @ 1.60GHz1.00 GB(1) Mobile Intel(R) 945 Express Chipset Famil...
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Lenovo
- OS
- Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Atom(TM) CPU N270 @ 1.60GHz
- Motherboard
- LENOVO MoutCook
- Memory
- 1.00 GB
- Graphics Card(s)
- (1) Mobile Intel(R) 945 Express Chipset Family (2) Mobile
- Sound Card
- (1) Bluetooth Hands-free Audio (2) High Definition Audio D
- Screen Resolution
- 1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- Hitachi HTS543216L9A300 ATA Device
- Browser
- Google Chrome / IE11