Solved Keyboard and mouse dont work

[itsbmo]

I recently reinstalled windows 7 home premium 64bit on my computer and everything was going fine, but then my computer blue-screened. I restarted the computer and now my keyboard and mouse don't work on the login screen but they do work on the boot menu. I've tried putting it into safe mode and replugging in the keyboard and mouse but it doesn't work. The reason I'm putting this into drivers is because i think its a problem with the drivers of the keyboard and mouse.

 

[maxie]

Hi ... Welcome to Seven Forums .... Could you please Post your System Specs ? ....

The Link below will help you achieve this ...

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002

Also what is the make and Model Number of your Keyboard & Mouse ...

 

[itsbmo]

I cant get into my computer to do that and my keyboard is a steelseries apex and my mouse is a corsair gaming m65 rgb laser gaming mouse

 

[maxie]

You are going to need a Keyboard & Mouse so try to borrow one and see if that helps ...

There is no point me giving you Links to Drivers ...


I would also read the Link below ... Once you gain access to your Computer we can work on on resolving your issues ..


http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

 

[itsbmo]

I just said i had a keyboard and mouse...

 

[maxie]

Yes but neither of them work ... And as you have a Desktop you may well have a PS2 Port ...

But as you did not Post your System Specs I have no way of knowing that ...


Is there no Model Number on the outside of the Computer ? ...

 

[itsbmo]

Its a custom build

 

[maxie]

If you even did know the Motherboard Model Number it would help ...


https://www.google.co.uk/search?q=computer+ps2+port&rlz=1C1LENN_enGB513GB513&espv=2&biw=1073&bih=639&tbm=isch&tbo=u&source=univ&sa=X&ved=0CCsQsARqFQoTCLq1x63discCFSdr2wod1cQF5A

 

[itsbmo]

I found some old keyboard that has a purple plug and it works on the log in screen but the b key doesnt work so i cant put in the password. I have the old mouse but t has been broken

 

[maxie]

All you need is a USB PS/2 Adapter they are really cheap ... Buy two one for the Mouse also ...

 

[derekimo]

I found some old keyboard that has a purple plug and it works on the log in screen but the b key doesnt work so i cant put in the password. I have the old mouse but t has been broken

Have you tried using the on screen keyboard?



Clicking the box I outlined will give you the option to enable it.

 

[itsbmo]

I was able to get onto the windows 7 installation disc and reinstall windows. It's working fine now. Thanks.

 

[maxie]

Good news and a great suggestion by Derek ...