Keyboard not working

Lahinch

New member
Local time
9:27 AM
Messages
1
Hello
I can't use keyboard or onscreen keyboard to login only backspace key is working
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 6610
OS
Windows 7
Browser
Safari
Is your Keyboard ps2 or usb? The onscreen keyboard is the accessibility one correct at the login screen? What happens if you reboot it and keep hitting F12(or whatever key shows up in the top right for boot menu) do you get a boot device screen?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
from what i find Dell Inspiron 6610 is a laptop. so op might have his details wrong.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
from what i find Dell Inspiron 6610 is a laptop. so op might have his details wrong.

Oh good catch then it might be their board is damaged and keys are stuck, that would explain why they can't input with the onscreen keyboard as well. I read it as Pavillion not Inspiron, wrong company :o
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
if the op is handy could take out keyboard and try a usb keyboard to test.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
if the op is handy could take out keyboard and try a usb keyboard to test.

Yeah would rule out hardware, they could also disable the device in windows without removing it though. If they could login.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
will ask one more question for the OP can you get into bios? pressing F2 when you start laptop? does the keyboard work their like the arrow keys esc key enter key?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Back
Top