Keyboard not working

[fansgirl]

Hello I want to ask for e few days my laptop has been weird, when I turn my laptop on the keyboard always not working even after I clicking it, but after I push the vaio button on picture a few times the keyboard work again but a few minutes later it not working again or randomly typing something and always opening vaio media gallery program even I have close it .

I have tried to scan it with superantispyware but always get error after scanning for about a few minutes, I try malwarebytes but when I tried to installing update for malwarebytes it stuck on install windows

I don't know what happen with my laptop because I have been lent it to my friend and recently I got it back, but when I want to use it for work this happen.

Sorry for my bad English, and if I put this post in wrong discussion

 

[wither 2]

Hi Fansgirl-

Go to Control Panel, Adminstrative Tools, Task Scheduler. Double click on Task Scheduler (Local) and select Task Scheduler Library.

Is there a Vaio or Key Strokes folder?

 

[fansgirl]

Sorry if my picture blurry

 

[wither 2]

I don't know why all those Sony tasks are scheduled. I also don't see the Keyboard task but it might be in one of the Sony Corporation folders. You might look for it there.

You can handle it a couple of ways. Either delete both of those Sony folders or click on each task listed in those folders and disable it. If you do the latter, you can always re-enable if you find that you need one of those tasks to run. Just looking at the ones in your screen shot, I don't know why you need any of them but Sony must be similar to HP in that they have all these utilities that are installed on every computer. On the one HP system I have, I don't use any of them.

Of course, I don't know if that will fix your problem.

 

[fansgirl]

It's not working, I don't know what wrong with my laptop weirdly if I want to unistall malwarebytes it would crash, and when I starting up my laptop windows booting manager always appear even I only have 1 OS and when I need to choose between windows memory diagnostic or my OS, I have to push Vaio button so my keyboard can working

 

[wither 2]

Did you do anything in regards to what I said in my last post?

 

[fansgirl]

I disabled all in sony folder

 

[wither 2]

Did you look in the folders under Sony Corporation for anything Keyboard related?

 

[fansgirl]

There nothing keyboard related on that folder

 

[wither 2]

Since disabling those items in task scheduler, you could go ahead and re-enable them.

Since I don't have a VAIO, I have to rely on looking on the internet.

When you see the Vaio logo during startup, press F10. That should take you to the recovery partition where you can choose to do a hardware diagnostic. Run that (don't run the restore unless you want to lose all your personal files, installed software, etc. and set the laptop back to factory settings.).

 

[fansgirl]

On VAIO hardware diagnostics there no error

 

[wither 2]

Good morning fansgirl-

I can only surmise that your friend did something with the fn keys that's causing the behavior such as starting the VAIO gallery.

If you go to Control Panel, Keyboard, is there an option for setting your keyboard to the defaults?

I was going to suggest that you download/install a driver from Sony but they no longer have drivers for your system. The only thing they have is updates for VAIO Care and VAIO Creations.

I did find a Synaptics touch pad driver here-

Sony VPCEA36FM Drivers Download for Windows 10, 8.1, 7, Vista, XP

If none of that helps, I suggest posting your problem at the following link-

Customer Community

 

[fansgirl]

I can't install the driver, it always got error mesage

 

[wither 2]

What was the error?

Did you look in Control Panel?

 

[fansgirl]

This happen

 

[fansgirl]

Update:

When I tried power drain thing, my keyboard work again for about 30minutes then it not responding again

 

[wither 2]

Try right clicking on one those synaptics driver updates and selecting run as administator.