Solved Keyboard problem

thelma

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Hello,

For some while now I am using a laptop ( given by friends) send to me from Holland.

I have got used now to the fact that the " is above the 2 and the @ is above the ' and I can live with that.

But now I can not find the / ( but the others way up if you know what I mean ) That should be on the right-hand side of the ] and } tap.

When I tap the key on the right-hand side of the ] and shift } , I see # and "shift" ~

Does anybody have an idea's what to do to get this right ?

Many thanks in advance,
Thelma
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
/ is a forward slash.

\ is a back slash.

On my very ordinary full size keyboard, the forward slash is just to the left of the right side shift key and just to the right of the period-----not to the right of the closing bracket.

My back slash key IS to the right of the closing bracket---immediately below the backspace key. Which I guess is where your forward slash is?

My ~ and # keys are both to the left side of the number keys.

Is that a seriously down-sized keyboard of some type?

Have you tried all available keys?

There are different keyboard layouts---have you Googled for various layouts?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Thanks Igna for your answer.

Yes, I have been looking on the net for this problem, some suggested I had an American or an other language keyboard. And no it's not a downsized keyboard but a full-size keyboard on de big HP Presario CQ 70 laptop ( as you can read in my system specs ) from the 1990 somewhere. I sort of inherited this with the problems.

So to be really clear ; I cannot find a back slash. Where it is supposed to be I have # and if I press shift this ~ comes up. The Key sits right in between the backspace key above and the enter key underneath.

Perhaps my keyboard has gone severely dyslectic like his owner ?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
I cannot find a back slash. Where it is supposed to be

Above the enter key and below the backspace key. Does not require shift.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

Attachments

  • AAD0_1_201607061007622248.jpg
    AAD0_1_201607061007622248.jpg
    39.7 KB · Views: 26
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Hi Moxi that is exact my key board. I have an extra bit on the r/h side that is I think you call numeric or something like that.

So when I press your tab ( red back slash) I get # (and + shift ~)

If I press the 2 + shift I get "
If I press the ' + shift I get @

Cannot work it out but need the back slash desperately to work in command prompt

Thanks for your help, both of you :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Hi Moxi that is exact my key board. I have an extra bit on the r/h side that is I think you call numeric or something like that.

Well, then it sounds as if it's similar, but not exactly the same..?

Perhaps the prior owner somehow configured hotkeys or other customizations?
Perhaps contact HP/Compaq?

Sorry, I'm out of ideas (especially without a screen shot of your KB from YOUR laptop...).

I hope someone else can help to resolve your issue.

Cheers,
MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
I'l do a screen shot tomorrow, I hope. I am not so clever in these things but will have a go because this is driving me nuts ...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Hi Thelma,
go here swap from en-us to en-en.

Roy
 

Attachments

  • keyb.PNG
    keyb.PNG
    202 KB · Views: 2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Hi Thelma,
go here swap from en-us to en-en.

Roy

THAT sounds like the most promising suggestion, yet.
I was thinking along those lines, but am not familiar enough with hardware to know how to do that.
Great idea!

@Thelma: please let us know if that works.

MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
keyboard problem.jpgHi Guys, I have been along that line before,

Now on Torchwood's suggestion I have been back today ( it is already on English UK ) but I have gone a bit further,

Does this screenshot make any sense to any of you ?

Sorry, the working language on this computer is Dutch , an other thing that drives me mad.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
keyboard.jpgWell,one really good side effect happened, by trying everything they propose on the net, I managed by accident to change the working language on this windows 7 Professional laptop from Dutch to English !!!!!

So it IS possible !!!!!

Ok back to the problem.

When I type the back slash key it displays (#).

Here a screenshot of my keyboard ;

I will continue my research on the Net, if I find the solution I let you know.

PS can have to do with languages, numeric keys and much more, or just a stupid mistake in the past by me or a former owner, but I need to solve it, and .... I am not the only one with this problem

PSPS there is a very interesting page on Wikipedia when you just type ; Keyboard
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Ok, problem solved, I looked on Wikipedia at the difference between En-Uk and EN USA input for keyboards and found out that I was using an American English keyboard with UK English software.:tip:

So I have changed my input language from UK English to UA English. Problem solved.

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ LOVELY :):):)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
By the way, Torchwood was right, thanks Torchwood :D
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
By the way, Torchwood was right, thanks Torchwood :D

Yep, I had a feeling he had the magic fix.
Excellent!

Glad you got it resolved,

MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
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