Solved Kmode_exception_not_handled

rippe

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Hello, I'm new to these forums and im lost with my BSOD issue, tried to find solved issues but no luck.

I've installed new set of ram to my computer a week ago, that's when the BSOD's started happening randomly during normal operation. I've tried to use my old RAM sticks but for some reason the blue screens kept happening (maybe I installed in different slots than before?). I've ran memtest86 without problems, i have run system file check without errors, i reinstalled windows 7, i've updated the latest bios, downloaded latest drivers for hardware and bunch of other little tweaks i have tried. Nothing works and I'm running out of ideas. I can buy new hardware but first i need to know which piece is broken (If this is happening because of my hardware).

The bluescreens happen when i use some application like browsing random website or playing some FPS games or phoning with skype and they seem to have different causes everytime. KMODE_EXCEPTION_NOT_HANDLED, NTFS_FILE_SYSTEM, PFN_LIST_CORRUPT, SYSTEM_SERVICE_EXCEPTION, SYSTEM_THREAD_EXCEPTION... One thing is common with all of them. They all are revolving around ntoskrnl.exe with other system files.

Here's the latest crash copied via BlueScreenView

010713-19702-01.dmp
7.1.2013 21:55:24
KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
ffffffff`c0000005
fffff800`0328b1e1
00000000`00000000
ffffffff`ffffffff
aswSnx.SYS
aswSnx.SYS+d71d8
x64
ntoskrnl.exe+7efc0
C:\Windows\Minidump\010713-19702-01.dmp
4
15
7601
302
534

I'd appreciate any help I can get.

My setup is:
memory: KHX1600c9d3k2/8gx
OS: Windows 7 home premium
Board: M4A785TD-V
CPU: AMD phenom II X4 965
PSU: 550w (corsair maybe?)
GPU: GeForce GTX 460
Hardrive: 500gb Serial ATA
 
Last edited:

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
Remove (at least to test):

Code:
Start Menu\Programs\avast! Free Antivirus

Install and perform full scans with:
:info: Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:
Remove:

Code:
Start Menu\Programs\ASUS\Cool & Quiet

Remote control programs are known to cause problems such as BSODs, it's best to disable the program within the BIOS and then remove the program entirely.
Code:
[COLOR="Red"]BugCheck 4E[/COLOR], {7, 50a6b, ff000000000000, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3727b )

Code:
Usual causes:  Device driver, memory

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.
:info: More Help and Information with Driver Verifier - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Memory:
Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.
 

My Computer

Computer type
Laptop
Ok, im uninstalling avast, getting rid of registry traces with ccleaner and installing microsoft security essentials for now. I'll also remove cool'n'quiet once i restart my pc.

I also thought about the driver verification but last time i tried to do that, the driver verificator did not launch. I selected the option according to a guide i found and the verificator asked me to restart my computer to begin the verification. I did that but once i got back, nothing happened, just a normal windows boot (does it run on the background or something?).

I'll do another memtest when i go to bed, let it run again over night. Last time it did not report any problems, but it was only 2 passes.

I'll get back to you.

P.S i run malware software on quick scan, nothing.
 
Last edited:

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
It should run in the background I believe, and I wouldn't use ANY registry cleaner, as it can do serious damage to the Windows operating system and the registry itself.
 

My Computer

Computer type
Laptop
Ok i try to avoid registry tampering.

another update: I noticed that i had my dual ram in wrong slots. They were in A1 A2 slots when they needed to be A1 B1 slots and now CPU-z identifies them as DUAL memory. Anyways just another tweak that could affect on stability.
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
another update: I let the memtest86+ run for full 8 rounds and 0 errors founds. That leaves only the driver verification left, and i dont think it is running in the backround at the moment..
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
It seems to be stable for now, but i've gotten my hopes up too soon before so ill get back once i have some bluescreen data to show :)

I'll be back within 2 days to mark this one solved or new bluescreen codes
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
NOT SOLVED

Had another blue screen today. It was stable for a long time but i still have problem with random sudden crashes.

Here is the latest bluescreenview paste

010913-34928-01.dmp
9.1.2013 17:28:54
SYSTEM_SERVICE_EXCEPTION
0x0000003b
00000000`c0000005
fffff800`0319ebd1
fffff880`0b630720
00000000`00000000
HTTP.sys
HTTP.sys+794c720
x64
ntoskrnl.exe+7efc0
C:\Windows\Minidump\010913-34928-01.dmp
4
15
7601
302
482

Hmm. I had similar BSOD with same bug code and caused driver just a few hours ago when i placed my PC back to the shelf where i keep my pc. It was on and may have gotten small vibration when i landed it. So i suspect there may be loose contacts somewhere, maybe ram isnt fitted perfectly to the slot?

I attached the dump files. does the error still indicate bad ram? should i try to fasten the RAM sticks to DIMM slots? or is it a driver problem?
 
Last edited:

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
Code:
[COLOR="Red"]BugCheck 3B[/COLOR], {c0000005, fffff8000319ebd1, fffff8800b630720, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+471 )

Code:
Usual causes:  System service, Device driver, graphics driver, memory

Have you looked for any updates for your graphics driver?

Code:
[COLOR="SeaGreen"]nvlddmkm.sys[/COLOR] [COLOR="Red"]Sat Dec 01 03:24:02 2012[/COLOR] (50B97852)

Have you ran Driver Verifier for least 24 hours?

Other crash was Stop 0x7E, but did not provide much information like Stop 0x3B, here's the summary of common causes for 0x7E:

Code:
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

Have you checked for any BIOS updates:

Code:
BiosVendor = American Megatrends Inc.
BiosVersion = 2105   
BiosReleaseDate = [COLOR="red"]07/23/2010[/COLOR]

Check inside the case of the computer for any loose or damaged components, and make sure everything is fully connected. Clean any dust carefully from the fans and the ports on the motherboard.
Code:
Overclocking - 
I recommend if you are [B]overclocking[/B] any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Graphics Card:
[LIST]
[*][url]http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html[/url]
[/LIST]
:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

It's also best to run the [B]full scans[/B] for the security programs I provided.
 

My Computer

Computer type
Laptop
I download the latests drivers now, used the windows update drivers for my gpu last time, this time i download them directly from nvidia.

I activated the verifier again now, but i dont know if its on or not.

as far as i know 2105 is the latest update for my m4a785td-v Evo mother board

I'll run the malware, antivirus full scans during next night and the stresstest
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
The system will be slower with Driver Verifier enabled, and please post back your results after following the steps.
 

My Computer

Computer type
Laptop
I just had an interesting blue screen. I started OCCT then I launched GPU OCCT test and after the standard idle mode it begun the actual test i got blue screen just after 1-2 seconds i saw the graphics swirl on my screen

here's the details
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
Did you disable Driver Verifier when you ran the test?

If not, disable Driver Verifier for now, and then re-run the test and see what happens, hopefully the test will run normally as it should and produce graphs (run for least 1 hour).
 

My Computer

Computer type
Laptop
I disabled verifier, rebooted, ran occt gpu test, it ran for 2minutes and crashed. Had hard time rebooting, I reseted BIOS and windows recommended disk scan. I let it run it but need to go to work. Linking dump files when i get home but bug code was memory_management or something like it.
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
here's the crash during gpu occt test
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
2 more random blue screens System_PTE_MISUSE and SYSTEM_THREAD_EXCEPTION... I want cry :cry:
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
Starting to find the root cause, i think. Overheating... The cpu and gpu were not overclocked and their temperatures were quite ok. The memory was the problem. It had no errors and was working ok but the memory was very hot and the straining of gpu produced a lot of extra heat and the overall heat cause memory to fail.

I make sure i get enough cooling for entire system.
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
Code:
[COLOR="red"]BugCheck 1A[/COLOR], {41284, fffff900c420b001, 29d2, fffff90000812000}

Exception 0xc0000005 while accessing file mapping
*** WARNING: nt!MmPoisonedTb is non-zero:
***    The machine has been manipulated using the kernel debugger.
***    MachineOwner should be contacted first


Probably caused by : [COLOR="Red"]memory_corruption[/COLOR]

Code:
Usual causes:  Device driver, memory, kernel

It seems something may have corrupted the images in your RAM, there may be some form of malware which corrupted these files, or the RAM is bad; errors can be found after 8 passes using MemTest86+.

Code:
[COLOR="SeaGreen"]41014 errors[/COLOR] : [COLOR="Red"]!nt[/COLOR] (fffff80002e8203e-fffff8000332e111)

Follow these steps -

Memory:
Run Memtest86+ for least 9-10 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Scan for any missing, modified or corrupted protected Windows files with:
Delete/Recreate the Pagefile
  1. Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
  2. Click on the Advanced tab
  3. Click on the Performance Settings button
  4. Click on the Advanced tab
  5. Click on the Virtual Memory Change button
  6. Uncheck the "Automatically manage paging file size for all drives" box (it's the default)
  7. If the above box isn't checked, then make a note of what the paging file settings are
  8. Click on the "No paging file" radio button, then click on "Set"
  9. Answer Yes to the confirmation dialog that pops up.
  10. Click on OK 3 times (to close all the Windows)
  11. Reboot the system (this will delete the paging file)
  12. Once Windows starts, go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
  13. Click on the Advanced tab
  14. Click on the Performance Settings button
  15. Click on the Advanced tab
  16. Click on the Virtual Memory Change button
  17. Place a checkmark in the "Automatically manage paging file size for all drives" box (it's the default)
  18. If the above box wasn't checked at first, then re-enter the paging file settings that you noted in Step 7
  19. Click on "Set" (it'll be greyed out if you checked the box 2 steps earlier
  20. Click on OK 3 times (to close all the Windows)
  21. Reboot the system (this will recreate the paging file)
Have you completed full scans with security programs I suggested earlier?
 

My Computer

Computer type
Laptop
once again NOT SOLVED

I replaced my old memory sticks to my pc after i noticed the new ram was heating up a lot. after that i ran occt without problems.

I ran spyware and antivirus scans with full scans, no malicious items found I also reseted pagefile.

Today I got a blue screen while talking in skype. I attached the minidump.
 

My Computer

OS
Windows 7 home premium 64bit
CPU
AMD Phenom II X4 965
Motherboard
ASUS M4A785TD-V EVO
Memory
KHX1600c9d3k2/8gx
Graphics Card(s)
GeForce GTX 460
Sound Card
Creative Soundblaster X-Fi Xtreme Audio
Monitor(s) Displays
Samsung 21" wide
Hard Drives
WDC WD5000AADS-00S9B0 ATA Device
PSU
550W
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