Solved Laptop display turns off at welcome screen.

Imrankhan

Enthusiast
Power User
VIP
Local time
12:25 PM
Messages
206
Location
Chennai, India
I own a HP pavilion g6 2132tx. For last 2 days, my laptop screen turned off on reaching welcome screen. So I decided to clean install Windows 7 again, Since I thought its because of virus problem and Avg and Norton didn't detect anything. After clean install formatted my whole hdd after backup. I am installing drivers and restarting after each driver. After installing Amd driver from hp, the same problem occurred again. So I went into safe mode and uninstalled amd driver. My laptop became normal. I also tried with latest driver from amd, Problem occurred again.

My laptop spec:
i3 processor
4gb ram
amd Radeon 7670m + intel hd 3000
Now Intel Hd 3000 driver is installed any my laptop is working fine. It shows Standard VGA Adapter in device manager since no driver is installed for ATI Radeon graphics.

Please help me.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 2670QMSamsung 8GB 1333MhznVidia Geforce 540M GT 2GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502x
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 2670QM
Motherboard
Intel HM67 Mobile Express Chipset
Memory
Samsung 8GB 1333Mhz
Graphics Card(s)
nVidia Geforce 540M GT 2GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15.6" Dell Standard RGB-LED Backlit Display
Screen Resolution
1366x768
Hard Drives
Seagate Momentus 2.5" 750GB HDD 5400rpm
Internet Speed
3.1 Mbits/s
Antivirus
AVG Free, Kaspersky
Browser
Google chrome
It could be possible that your AMD Radeon HD 7670m is failing because it has got physical problems (the card is faulty).
 

My Computer My Computer

Computer type
PC/Desktop
Also when I download amd autodetect tool, it said unable to detect.
If this is a physical problem, is there a way to change mobile graphics with a same one. I heard that graphic card cannot be replaced.
I am out of warranty, I have to fix this myself or use my lappy without amd graphics without Aero themes.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 2670QMSamsung 8GB 1333MhznVidia Geforce 540M GT 2GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502x
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 2670QM
Motherboard
Intel HM67 Mobile Express Chipset
Memory
Samsung 8GB 1333Mhz
Graphics Card(s)
nVidia Geforce 540M GT 2GB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15.6" Dell Standard RGB-LED Backlit Display
Screen Resolution
1366x768
Hard Drives
Seagate Momentus 2.5" 750GB HDD 5400rpm
Internet Speed
3.1 Mbits/s
Antivirus
AVG Free, Kaspersky
Browser
Google chrome
You can't replace the HD 7670m because it is part of your laptop's motherboard, so you should replace the motherboard.

However, you can use your notebbok only with Intel HD 3000 Graphics, which provides smooth desktop features and it is capable of HD videos.
Also it supports Aero themes, so you will be able to use your pc normally but with less performance in 3D games or apps.

Simply go in control panel/device manager, disable the Radeon HD 7670m GPU and keep running only Intel HD 3000 Graphics.
 

My Computer My Computer

Computer type
PC/Desktop
Back
Top