Solved Laptop freezes up when Altiris is running

[kma1717]

Hi,

Our company runs a program called Altiris (for software monitoring) and whenever it runs, the CPU usage is extremely high and it pretty much freezes up the laptop (or slows it down to the point where you cant do anything). I am unable to remove it from any laptop due to comapny policy. Has anyone ever dealt with this issue?

Also, does anyone know of a good tool to use to monitor disk activity?

Any thoughts/assistance is greatly appreciated!

Thank you,
Kevin

 

[Berkey]

Not sure if this will help as per your company rules:
https://technet.microsoft.com/en-us/sysinternals/bb545046.aspx
There are also other third party options. However as for it running, can you at least deactivate the program or have it run when you are idle. Found a few pages as well that may be of use

1.http://www.symantec.com/business/support/index?page=content&id=TECH179450

2http://www.symantec.com/business/support/index?page=content&id=HOWTO10563

 

[kma1717]

Hi Berkey,

Thank you for the reply. I tried the fix that was in the first link but it didnt work. This issue is kind of frustrating because I cant even get a correct solution from Symantec, the maker of the software. I am just gonna close this thread and wait for Symantec to resolve this issue. Thank you for taking the time to try to help me out, its greatly appreciated.

Thanks,
Kevin