Laptop is getting stuck on windows welcome screen..

[Gene24]

Oh ok, so it will be the same menu? I noticed when I do put it in it gives me the black screen with the option of startup repair or start windows normally, is it suppose to do that or is it suppose to run straight to the disc? I will try it

 

[Gene24]

So i will know the disc is working if it first says searching for installed windows?

 

[essenbe]

When you clicked on the ISO file is this the window that opened? If so, it should be bootable.


Also, when you hit F12 did you get a list of all hard drives and your CD/DVD player? And did you select the CD/DVD player and hit enter?

 

[Gene24]

no i dont believe i seen that box, and yes i hit f12 and got he list and hit the cd/dvd player drive, soon as i hit it i hear the cd start turning but then from there like i said it takes me right to the same recovery menu i had before i even put the disc in

 

[Arc]

So i will know the disc is working if it first says searching for installed windows?

As it listed the menu up, the disk is working . Now let the startup repair to run.

 

[Gene24]

ok i clicked to repair startup and it shows me nothing different from the last time without the cd, it's saying attempting repairs but does not say what it is attempting to repair just has the bar going across

 

[Gene24]

ok definitely did not work because the same box popped up and said startup cannot repair computer automatically. This is the 2nd iso disc i tried to download and failed. Not exactly sure where I am going wrong

 

[Gene24]

Ok I am going to go through step by step process of downloading the iso file and burning it again, first..should i get a new cd or will this be fine?

 

[Arc]

I asked for more help in this thread ... please wait a bit before you burn another disk.

 

[Gene24]

Ok will wait...thanks

 

[essenbe]

What program burned the disk. You can't copy the ISO file to the Disk. It must be burned to disk with an ISO burning program.

 

[Gene24]

that might be my problem then, i just downloaded the file then once it said done downloading another box popped up and said files waiting to be burned and I never used a iso file burning program so i am guessing it was not anything like that.

 

[Arc]

See the post :ar: http://www.sevenforums.com/general-...uck-windows-welcome-screen-2.html#post1785908 to know the working steps to burn an iso easily.

 

[Gene24]

i just downloaded the imgburn, that will work for this, correct?

 

[Gene24]

ok now before i get to that, when I click on the download link for the actual windows 64bit repair disc, I just save it to my computer like any normal file being downloaded? Do I have to make sure not to try and open it or what, any specific location to save the file under?

 

[Gene24]

And can i use the same disc or different one?

 

[Arc]

Just download it. Set the download location easy, as you could browse to it easily during burning.

Different one .... obviously .

 

[essenbe]

The files you have already burned, when you open them do you see something that looks like a small disk and says disk image file?

 

[Gene24]

Ok, downloading now. just saved it to whatever popped up first, ma have been desktop

 

[Gene24]

no i did not see that