Laptop out of use, BSOD + More

[Lennonz]

- x64 bit OS
- Original OS
- OEM, windows seven came with the laptop pre-installed
-Purchased this laptop about 2 years ago, the same operating system still.

Hi guys,

Just recently I got the BSOD on my laptop due to a virus, and (rather stupidly I know realize) I performed a system restore thinking that it would rid of the problem, this wasn't a full restore, just one to a few days back.

After the restore when I booted my laptop up and it was finalizing the setup, I got this message: "the computer restarted unexpectedly or encountered an unexpected error.Windows installation can not proceed, to install windows click "ok" to restart the computer and restart the installation"

Since windows is not fully installed, I cannot access safe mode, I get a message along the lines of "safe cannot complete the rest of the windows installation, please boot normally"

I have made myself a windows seven recovery disc and tried startup repair and this has failed, memory diagnostic failed also.

Im in a real mess and Im sure some of you know alot more about how I may go about fixing this issue, thanks in advance!

PS: I also have a copy of Hirens boot CD with a mini windows xp OS on it so can access files etc such as infected drivers

 

[panais]

- x64 bit OS
- Original OS
- OEM, windows seven came with the laptop pre-installed
-Purchased this laptop about 2 years ago, the same operating system still.

Hi guys,

Just recently I got the BSOD on my laptop due to a virus, and (rather stupidly I know realize) I performed a system restore thinking that it would rid of the problem, this wasn't a full restore, just one to a few days back.

After the restore when I booted my laptop up and it was finalizing the setup, I got this message: "the computer restarted unexpectedly or encountered an unexpected error.Windows installation can not proceed, to install windows click "ok" to restart the computer and restart the installation"

Since windows is not fully installed, I cannot access safe mode, I get a message along the lines of "safe cannot complete the rest of the windows installation, please boot normally"

I have made myself a windows seven recovery disc and tried startup repair and this has failed, memory diagnostic failed also.

Im in a real mess and Im sure some of you know alot more about how I may go about fixing this issue, thanks in advance!

PS: I also have a copy of Hirens boot CD with a mini windows xp OS on it so can access files etc such as infected drivers

Please follow these steps http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Lennonz]

Please follow these steps http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

I cant as I cannot access my laptop to collect the files, the only access I have to my laptop is on "Mini windows xp" which does not allow me to rune programs, I did read throught the instructions before this post

 

[panais]

Please follow these steps http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

I cant as I cannot access my laptop to collect the files, the only access I have to my laptop is on "Mini windows xp" which does not allow me to rune programs, I did read throught the instructions before this post

Did you tried to boot in safe mode? http://www.sevenforums.com/tutorials/69585-safe-mode.html


And http://www.sevenforums.com/tutorials/668-system-recovery-options.html

 

[Lennonz]

Since windows is not fully installed, I cannot access safe mode, I get a message along the lines of "safe cannot complete the rest of the windows installation, please boot normally"

Did you tried to boot in safe mode? http://www.sevenforums.com/tutorials/69585-safe-mode.html


And http://www.sevenforums.com/tutorials/668-system-recovery-options.html

Cant do safe mode, explained in quote above.

Dont have any recovery options on F8 menu, for same reason as safe mode, I have made a recovery disc but startup repair does not work and neither does memory diagnostic or system restore for this. Thanks for your help so far!

 

[yowanvista]

You will need to disinfect your system with a Rescue Disk such as this
If your system is still unbootable a http://www.sevenforums.com/tutorials/3413-repair-install.html or a reinstall install would be the only option left

 

[Lennonz]

You will need to disinfect your system with a Rescue Disk such as this
If your system is still unbootable a http://www.sevenforums.com/tutorials/3413-repair-install.html or a reinstall install would be the only option left

Kaspersky rescue disk made, booted up, cant run scans cause databases are corrupt and I have to update, I update, same problem occurs...

And I cant do the second option without booting my system

EDIT: Alot of people had problem with kaspersky disc, find another working kaspersky rescue disc iso, tried it, find virus, "disinfected it" and loaded up laptop feeling happy, now I just get windows cannot start try reparing on installation disc, so I tried my windows recovery disc and launched startup repair did not work, also when I try and boot up my laptop their is about a half second flash of the blue screen error?