Laptop overheat

[PavelChehoff]

Hi,
Got laptop 1 year old. experience unexpected shut down which caused by overheat as I think. Laptop very hot. Its getting worse and worse. I thought its dust so open and clean everything up. Problem still there. What else could cause system overheat and shut down?

 

[OldMX]

Is processor fan spinning? Also, did you reapply thermal paste between heatsing and processor?

 

[PavelChehoff]

Is processor fan spinning? Also, did you reapply thermal paste between heatsing and processor?

fan is spinning and I have not touched pasta at all as it was brand new. its still on warranty till end of December.
could it be something with drivers or some software?

 

[bobafetthotmail]

if still in warranty I'd say to call and have a tech have a look. I doubt it is a software/driver issue.