Laptop says internet isn't connected when it is?

[kevstk]

My laptop has been stuck like this for over a week now says my laptop isn't connect however it is, when i read up on it sources say my laptop is stuck in public mode. the question is how to i fix this and if is the case of public mode how to i get it out of it?

 

[D3LL]

Hello,
Please try following steps to troubleshoot the issue.

1. Download the latest network adapter driver from the manufacturer website and install it in compatible mode. If the issue persists, please temporarily disable the adapter and re-enable it again for a test.

2. Verify relevant service

a. Click "Start", go to run, type "services.msc" (without quotation marks) in the open box and press Enter.
b. Click Continue button to verify the administrator permission.
c. Right click the "Network Location Awareness" service and choose Properties.
d. On General tab click Start.
e. Choose Automatic next to Startup type.
f. Click OK.

3. Restart the computer in Safe Mode with Networking for a test.