Solved Laptop Shuts Off When Screen Adjusted

[3StoneBlue]

I have had this laptop, a Toshiba Sattelite A665, for... about 4 years now. The only real problem I've had to deal with is some networking issues, which I had fixed. As of recently, whenever I adjust the screen slightly, about 50% of the time, the laptop will do a hard shut-down. All lights go off, and the screen goes black. When the computer shuts off, windows comes up saying that the computer was shut down improperly, and asks for the safe mode start up stuff, bla bla bla.

Any ideas as to why this would be happening? It's really beginning to get to me.

 

[Obit11]

Is there any Minidumps? Perhaps it's BSODing. Should be at C:\Windows\Minidump\ , attach them up here for a geeze. Perhaps try re-installing the drivers from the manufacturers website, Drivers & Software Support | Toshiba should be there in your case.

 

[3StoneBlue]

The computer doesn't BSOD. I wish it did, I can deal with that.

Whenever this happens, the screen angle is adjusted by hand, and everything shuts off. It makes the certain 'beep', as if I had held down the power button to do a hard shut off.

The latest mini-dump is from November 2013, and that pertained to a game issue, if memory serves. This has only begun in the last few weeks.

 

[TheDeerDude]

It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.

 

[3StoneBlue]

It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.

If this was the case, I'd probably need to go get it repaired, or get a new laptop?

 

[Obit11]

The computer doesn't BSOD. I wish it did, I can deal with that.

Whenever this happens, the screen angle is adjusted by hand, and everything shuts off. It makes the certain 'beep', as if I had held down the power button to do a hard shut off.

The latest mini-dump is from November 2013, and that pertained to a game issue, if memory serves. This has only begun in the last few weeks.

Oh I misinterpreted, I initially thought changing resolution .

It's probably a short of some kind, occuring in the cables going through the hinge to the screen. Just a wild guess.

If this was the case, I'd probably need to go get it repaired, or get a new laptop?

That dude could perhaps be correct, perhaps open up the back of the screen, take off the bezel, check the cables out behind it. however if you aren't confident enough for that, perhaps get a technician to have a look.

 

[3StoneBlue]

Thank you. As I'm rather scared to open up a laptop, I believe I'll go to a technician. Thank you!

 

[TheDeerDude]

Hi again, sorry for my absence.

I suspect that might be the problem because moving the screen has nothing to do with the software - but the hardware - cable that goes from the motherboard to the laptop's screen. Usually when there's a short somewhere, your laptop will shut down like that - it's a form of protection.

I'm not sure whether it's the video data cable or the WiFi antenna cables that are causing the issue (probably the first one, it supplies power to the inverter - a small component that powers the screen itself)

Hope you can get it fixed, and hopefully it won't be an expensive fix. Please get back to us when you find out what the problem was thank you

 

[3StoneBlue]

Hi again, sorry for my absence.

I suspect that might be the problem because moving the screen has nothing to do with the software - but the hardware - cable that goes from the motherboard to the laptop's screen. Usually when there's a short somewhere, your laptop will shut down like that - it's a form of protection.

I'm not sure whether it's the video data cable or the WiFi antenna cables that are causing the issue (probably the first one, it supplies power to the inverter - a small component that powers the screen itself)

Hope you can get it fixed, and hopefully it won't be an expensive fix. Please get back to us when you find out what the problem was thank you

Thank you very much. This is pretty helpful. I'll be taking it to a technician soon.