Laptop wont play DVD

A12350

New member
Local time
6:46 PM
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1
My Dell laptop wont play any disk i insert into my laptop. At first it sounds like its working but then nothing happens.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
Can you please try the following?

1.) Click :orb: type the following in the search: "Troubleshooting". Click Troubleshooting in the results.

Now click programs in the window that appears. Under media player run the library troubleshooter. After that completes, run the settings troubleshooter. Then run the windows media player DVD troubleshooter.

2.) After those finish, Restart the PC. Now try to open windows media player.

Did that solve the issue?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
No video DVD, No CD? Even not audio CD? Can you boot from a bootable DVD (to test if it works outside WIN7)
Open windows file explorer->click on "computer". Does it show the CD/DVD drive?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Is it possible that 'auto-play' is unchecked ?
Art.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Win7 sp1 Pro 64bit / XP sp2 Pro (games only)
CPU
Intel Core 2 Duo E8400 @ 3.00GHz
Motherboard
Intel Corporation DP35DP (CPU1)
Memory
8.00 GB Dual-Channel DDR2 @ 400MHz (5-5-5-18)
Graphics Card(s)
1024MB GeForce GTX 560
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
SyncMaster (2048x1152@60Hz)
Hard Drives
240GB Sandisc Extreme Pro SSD
244GB Seagate ST3250410AS
488GB Seagate ST500DM002-1BD142
931GB Western Digital WDC WD1003FZEX
PSU
Corsair 720
Case
ATX
Keyboard
HID Keyboard Device Logitech
Mouse
HID-compliant mouse Microsoft
Other Info
TSSTcorp CDDVDW SH-S223L

HL-DT-ST BD-RE BH12LS35
Maybe codec to play dvd not installed
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUS Ul80a
OS
Windows 7 Ultimate x64bit
CPU
Intel Core 2 Duo
Motherboard
ASUS
Memory
4 gig DDR3
Graphics Card(s)
Intel gma 4500mhd
Sound Card
Realtek HD
Monitor(s) Displays
LED
Hard Drives
seagate 320 gig
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