Hello,
I bought a laptop from Lenovo (E545) with Windows 7 Professional x64 pre-installed with A LOT of bloatware. So stupid me decided to format and do a clean installation.
Lenovo did not provide me with a recovery disk or a Windows disk so I downloaded the image from Microsoft's website and made a boot-able USB as per their instructions. I used Magical Jelly Bean Keyfinder to get the CD key and product ID information I needed.
After the installation, everything seemed fine for a few days. Then I got the "This copy of Windows is not genuine" error, along with the black desktop background. When trying to re-activate, I receive error 0xC004F063. When I click on more information, I'm informed: "The Software Licensing Service reported that the computer BIOS is missing a required license."
I was hoping someone can take a look at the diagnostic report below:
Thank you for your time!
I bought a laptop from Lenovo (E545) with Windows 7 Professional x64 pre-installed with A LOT of bloatware. So stupid me decided to format and do a clean installation.
Lenovo did not provide me with a recovery disk or a Windows disk so I downloaded the image from Microsoft's website and made a boot-able USB as per their instructions. I used Magical Jelly Bean Keyfinder to get the CD key and product ID information I needed.
After the installation, everything seemed fine for a few days. Then I got the "This copy of Windows is not genuine" error, along with the black desktop background. When trying to re-activate, I receive error 0xC004F063. When I click on more information, I'm informed: "The Software Licensing Service reported that the computer BIOS is missing a required license."
I was hoping someone can take a look at the diagnostic report below:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C043F50C-456B-401C-81A6-84FA89F19C20}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C043F50C-456B-401C-81A6-84FA89F19C20}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1813089003-1306868493-422005998</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20B2CTO1WW</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>HRET24WW (1.12)</Version><SMBIOSVersion major="2" minor="7"/><Date>20140124000000.000000+000</Date></BIOS><HWID>67293207018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-HR </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2392015
Installation ID: 020154807851858764686584699042847681724596905686415511
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 8/27/2015 2:07:45 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:8:2015 15:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GHwf5g/oBtAHN45KjmKmzSpRnMYLfAB
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-HR
FACP LENOVO TP-HR
HPET LENOVO TP-HR
MCFG LENOVO TP-HR
SLIC LENOVO TP-HR
ODD8 LENOVO TP-HR
ODDZ LENOVO TP-HR
SBST LENOVO TP-HR
FPDT LENOVO TP-HR
UEFI PTL COMBUF
POAT LENOVO TP-HR
UEFI PTL COMBUF
SSDT AMD AGESA
SSDT AMD AGESA
CRAT AMD AGESA
UEFI PTL COMBUF
DBG2 LENOVO TP-HR
Thank you for your time!
My Computer
At a glance
Windows 7 Professional x64AMD A6-5350M APU4GBAMD Radeon HD 8450G
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Lenovo E545
- OS
- Windows 7 Professional x64
- CPU
- AMD A6-5350M APU
- Memory
- 4GB
- Graphics Card(s)
- AMD Radeon HD 8450G