LG DVD drive not working after Windows 7 installation

eraserhead

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Hi guys,
My dvd drive was working till the installation dvd was booted. After that once win7 started, I tried putting many dvd's in but they all say "Please insert a disk in Drive d:" and tray opens up.

Kindly help
 

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Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
I clicked the "Your CD or DVD drive can't read or write media" option and downloaded the Mr.Fixit.
However running the tests couldnt solve the problem as it said the same thing "Cannot read the disc" and the drive opens up. The dvd contains data and has been read on other system so I know there is something wrong with my dvd drive.
Please help
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
For trobleshooting purposes suggest you don't use a home made disk- use a movie or another factory disk.

If you wind up doing regedit then there are numerous key that look similar-

this-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} the red numbers are the ones to identify the correct item to edit- (just helping to clarify as there is a lot of them and can take a bit to spot the difference between them due to the volume of charcacters)

If the disc is 'for some unknown reason' not compatitable with your reader then put the files on a usb card reader on the other computer-

You can also got to start/control panel/device manager- then find cdrom drive- uninstall it and re-boot the computer- doesnt work all that often but sometimes things just dont load right-

try all the links that were provided above and good luck to you-
 

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Windows 7 Home Premium 64bitc2d e84008gb Dominator ddr28800gts
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homey
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Windows 7 Home Premium 64bit
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c2d e8400
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asus p5k
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8gb Dominator ddr2
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8800gts
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onboard
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velociraptor

wd backup
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600
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antec 900
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gemin2
hey i itried with diff types of dvds..it says please insert disc in D:
i tried all the options though i thout know wat this regedit procedure is..
any details would b helpful
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
nevermind..i managed to browse thru the regedit to that particular entry howver "upperfield" doesnt exist..wat do i do?
 

My Computer My Computer

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Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
upperfilter i meant...shud i just delete lowerfilter?
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
yes- If I understand it correctly a program installed these filters and when you uninstalled the program it leaves these fragments- thats why the guide has them and ok to delete- (could be wrong here but sometimes this kind of info varies according to the path you used to obtain it..sad but there you go-

If the above rings a bell and you uninstalled programs before noticing drive failure then reinstall the program(s) - test the drives- re-uninstall-- some programs might uninstall better with third party software- goole how to remove it if you have problem again-

This happened to me once with a 'clean' install including manufacturers bloatware- first step for me is always to get rid of programs i am certain I dont want like all friggin four dvd players they seem to come with.........grrrrr....
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitc2d e84008gb Dominator ddr28800gts
Computer Manufacturer/Model Number
homey
OS
Windows 7 Home Premium 64bit
CPU
c2d e8400
Motherboard
asus p5k
Memory
8gb Dominator ddr2
Graphics Card(s)
8800gts
Sound Card
onboard
Monitor(s) Displays
samsung 22"
Hard Drives
velociraptor

wd backup
PSU
600
Case
antec 900
Cooling
gemin2
I did the clean format and I dont have any such bloatware.. I'm afraid to just delete the lowerfilter value as no upperfilter is there...im scared it might corrupt the registry..
let me know if my fear is justified or not..
thanks
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
Just backup the registry first.

Open regedit, go to File>Export and save a copy of the system registry before you make any changes.

If you later need to go back to how things were you'll need File>Import.

You might also want to go LG's support site and see if there is a firmware update for your optical drive. If there is, download and install it.
 

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
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8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
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Realtek HD Audio
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HP2310i
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1920 x 1080
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1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
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HP Elite
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Air cooled
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Logitech K750 solar-powered keyboard
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Logitech Wireless M180 mouse
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2Mb
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Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
deleted lower filters yet it doesnt read any dvd... :(
What should I do now?
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
Have a look in Device Manager to see if it is listed there under DVD/CD-ROM Drives.

If it is try updating the drivers.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
updated the firmware to TN02...nothing..
then to TN03..still nothing..

kindly help..m gng mental
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Quad Core 2.4Ghz4GB KingstonATI HD4850
OS
Windows 7 ultimate x64
CPU
AMD Quad Core 2.4Ghz
Motherboard
Biostar TA790GXBE
Memory
4GB Kingston
Graphics Card(s)
ATI HD4850
Hard Drives
WD 500gb
Hitachi 1tb
PSU
Coolermaster 460w
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