Limited access to internet

[peterc118]

My daughter has a laptop connected to our wireless broadband from Virgin and was working fine for last 6 months then overnight it changed to limited access and will not let her on internet. When we try to diagnose problem it says problem with network adapter driver. We cannot update driver as no acces to internet. Shee needs this working for going back to university next week so can anyone help us.

 

[seavixen32]

Just a point. If you've no access to the internet, how have you posted this thread?

You haven't told us the exact model of the laptop, so you'll need to choose from this link: HP G62-100 Notebook PC series*-* Download drivers and software - specify product name - HP Business Support Center

Download the wireless adapter driver and save it to a USB flash drive, which you can then connect to your daughter's laptop and install the driver from there.

 

[peterc118]

i have connected to internet with our pc which connects ok and also my son has a laptop and that connects ok as well.

 

[seavixen32]

In that case, just click the link I gave you and see if you can locate and download a driver from there.