Locked out of Windows - "username or password is incorrect"

leighfloyd

New member
Local time
5:19 AM
Messages
2
I'm running Parallels on my Mac. When I went to log in to Windows yesterday I got the error message "The username or password is incorrect". This happened about two months ago and after an all day search for solutions, I fixed it. I'm locked out again and this time I can't find a solution! I haven't changed my password and have logged into Windows, without a problem, several times in the past couples of months. Please help! I'm willing to try anything!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer type
PC/Desktop
OS
Windows 7 Home Premium 32bit

My Computer My Computer

At a glance

Windows 10 Pro - 64 bitIntel i7 2600K8 Gig ddr3 1600 mhz - viper extreme (Patriot)EVGA 980 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro - 64 bit
CPU
Intel i7 2600K
Motherboard
Asus P8P67
Memory
8 Gig ddr3 1600 mhz - viper extreme (Patriot)
Graphics Card(s)
EVGA 980 TI
Monitor(s) Displays
2 - Lg 21" LED , sony 48 " bravia LED
Hard Drives
one - samsung 840 series 465.76 GB SSD
two - wd 2 tB black
one - wd 1.5 tb black
one - wb 1 tb black
PSU
1000 Watt Coolmaster : Silent Pro Gold
Case
antec 1200
Cooling
watercooled
Mouse
logitech wireless
Antivirus
Norton Security 2015
Other Info
powerware 3.1 KVA FERRUPS with 4 - 1000 Amp Deep cycle batteries ...
Sorry - I'm not very techy. What do I need to do when I get to the link. Thanks for offering to help!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bit
Computer type
PC/Desktop
OS
Windows 7 Home Premium 32bit
Sorry - I'm not very techy. What do I need to do when I get to the link. Thanks for offering to help!

First thing you need to know as quoted from the web site;

It works offline, that is, you have to shutdown your computer and boot from a CD or USB disk to do the password reset.

Then follow the list below;
HTH
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i5 quad processor16 GBRadeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
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