Hey Guys,
I'm looking around for a help desk software to install at work to do a specific job. That is, for example, if a user has a problem lets say he/she can't print, they would be able to click on a shortcut or link that would send me an email to a specified email address so that they won't have to physically have to meet me to report the problem. Would like if the email or 'request for assistance' be automated and the user not have to type up a ticket or anything.
Does anyone have any advice on software that can do this or something similar?
Regards
I'm looking around for a help desk software to install at work to do a specific job. That is, for example, if a user has a problem lets say he/she can't print, they would be able to click on a shortcut or link that would send me an email to a specified email address so that they won't have to physically have to meet me to report the problem. Would like if the email or 'request for assistance' be automated and the user not have to type up a ticket or anything.
Does anyone have any advice on software that can do this or something similar?
Regards
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build
- OS
- Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
- Motherboard
- ASUSTeK COMPUTER INC. P8Z77-V
- Memory
- 8.00 GB
- Graphics Card(s)
- NVIDIA GeForce GTX 660
- Sound Card
- (1) USB Audio Device (2) High Definition Audio Device (3
- Screen Resolution
- 1360 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- (1) M4-CT128M4SSD2 ATA Device (2) WDC WD1002FAEX-00Z3A0 ATA Device (3) WDC WD10EZEX-22BN5A0 ATA Device
- PSU
- Corsair Enthusiast Series TX650M
- Case
- NZXT Phantom 410
- Cooling
- Cooler Master Hyper 212 EVO
- Keyboard
- Logitech HID-Compliant Keyboard
- Mouse
- Logitech HID-compliant MX320 Laser Mouse
