Lost password w/ no backup. How can I reset the admin password?

bropayne

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Hello,

I bought a laptop about a year ago. Shortly after buying it, we lost the password before making a backup disk. I couldn't change the password, we run Windows 7, without the old password. Luckily, or so we think, we have one of those laptops that has a fingerprint scanner so I have been able to log on using my fingerprint as a password. However, I can't believe that I am locked out of changing the passwords on this computer.

I have learned my lesson! Always back it up first! But for now, I need some help. I am also a little worried that I may have been hacked into. A friend said that if your password all of a sudden doesn't work, that is a sign of a hacker. That is what it felt like happened to me. I swear I thought I had the password right, then all of a sudden it stops working.

Thanks so much-Bill
 

My Computer My Computer

At a glance

Windows 7AMD Radeon HD 7520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6 Notebook PC
OS
Windows 7
Graphics Card(s)
AMD Radeon HD 7520G
Antivirus
Norton
Browser
IE

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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