lots of errors in event viewer

[domfather]

Hello i am new to the fourms but am a bit shook up over somthing..i have recently been told that my computer has junk files that are now dangerous and harming my hardware..im unsure if this is true.but i did follow instructions and was told to go to event viewer and look at the system,aplications ect..there are alot and i meen alot of errors and a few critical under the level tab...can somone please help me..and tell me if what i have been told is true that there are indeed so calld junk files on my computer and will infact damage my systems hardware. please advise me on what i should do..i am quite worried.

 

[Jacee]

Who or what told you this?

 

[domfather]

im just at home going about my bussnis and i get a phone call..its kind of creepy. i dunno if this is a skam or what but it got me thinkin i should ask somone that has a knoledge of this stuff it so i am. he told me no one knows about thes harmfull files or how to get rid of them apart from him and his company..he basicly trys to charge me for the service and i say no and hang up..its completly random reseving a phonecall from somone i dont even no. but it has got me a bit worried beacuse there were alot of errors and i never knew about event viewer

 

[Greg S]

and look at the system,aplications ect..there are alot and i meen alot of errors and a few critical under the level tab...

Errors, critical or other wise is typical Microsoft. As to the phone call and comp cleaning you did, sounds like you've been had and someone is trying to get money from you.

 

[Jacee]

It's a scam! Been going around for quite a while. You don't want anyone to have access to your computer, who you don't personally know.

 

[domfather]

i thought it was..i dident give any personal info..i hung up in the end..but it did have me a bit worried. beacuse thay knew my name and stuff..felt like my privacy was thretend

 

[Hopalong X]

The phone call is a scam. No one from Microsoft will ever call you or any other legitimate company.

They offer to clean it remotely for you and then steal all your bank account info and any credit card info you have on your PC.

Errors are normal. If everything is working properly then don't worry about it.

Temporary files- you can clean out those easily.
Tutorial to do so.
http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html

Go with Step 1,2,3 then Step 6. No further. Just click the buttons. No need to check mark or uncheck anything. Go with what Windows selects.
That is it.

Do this every one to two weeks and the temporsary files that are no longer needed will be removed and saves you some hard drive space for new stuff.

Mike

 

[domfather]

not to mention the number was not with held

 

[domfather]

thank u mike

 

[Hopalong X]

You are welcome.

Use it if you wish.

There are a lot of great tutorials in that section if you want to find other info or just post anytime you need help.

Mike

 

[Borg 386]

In a situation like that, you should ask yourself, why would someone be calling me out of the blue, someone who doesn't know me, saying they need to help me with my computer, especially if you didn't ask for any help.

Social engineering is still a good way to get at someones files and information. And unfortunately, it still works.

Unless you specifically contacted someone to help you with a PC problem, anytime you get a call like that, best to say something like "Sorry, I don't own a computer" and hang up.

 

[Jacee]

I got a phone call like that about a year ago .... as you can probably imagine, they got an earful from me :devil: