Memory Dump ! HELP ( contains minidump )

[Maxishh]

Hey guys,

I have an iMac 27 inch late 2009 running Windows 7 home premium 64bit using bootcamp. My computer specs are

CPU - Intel i7 2.8ghz quad core
RAM - (8gb standard with the imac)
VIDEO - ATI Radeon HD 4850

I installed windows 7 on my imac using bootcamp today. It was working fine until i started installing things and i ran into the blue screen of death saying Memory dump. This message only shows for about 2 seconds and then restarts my computer. It randomly happens, such as internet explorer or just on my homescreen.

Thanks in advance for you help. I am not that computer savvy when it comes to driver issues and BIOS. I will understand some computer "talk" but not all so please explain in simple terms.

Thank you

 

[zigzag3143]

Hey guys,

I have an iMac 27 inch late 2009 running Windows 7 home premium 64bit using bootcamp. My computer specs are

CPU - Intel i7 2.8ghz quad core
RAM - (8gb standard with the imac)
VIDEO - ATI Radeon HD 4850

I installed windows 7 on my imac using bootcamp today. It was working fine until i started installing things and i ran into the blue screen of death saying Memory dump. This message only shows for about 2 seconds and then restarts my computer. It randomly happens, such as internet explorer or just on my homescreen.

Thanks in advance for you help. I am not that computer savvy when it comes to driver issues and BIOS. I will understand some computer "talk" but not all so please explain in simple terms.

Thank you

I only did the five most recent BSOD's and they are all identical. They were caused by your video driver.

To replace it you need to remove all traces of the current driver. I think ATI even makes an un-install tool for doing that. Once removed download and install a fresh copy

If you are overclocking stop

Let us know if you need help with any of this

Ken

BugCheck 116, {fffffa8008bf8010, fffff8800481f6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
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BugCheck 116, {fffffa8007238010, fffff880048ea6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 116, {fffffa80070774e0, fffff8800490c6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 116, {fffffa800949f010, fffff880048ac6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 116, {fffffa8006e05010, fffff8800483e6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 116, {fffffa80093a0010, fffff8800485b6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )

 

[Maxishh]

Thanks for the reply, i downloaded the ATI cataclyst i think its called for windows 64 bit. is that the right drivers?

 

[Maxishh]

I deleted the ati drivers and restarted, it says it has installed the new ones and then i restarted again. Now when i try to load up windows it brings me to a black screen and i can see nothing :S

 

[kucing13]

Thanks for the reply, i downloaded the ATI cataclyst i think its called for windows 64 bit. is that the right drivers?

yes it is.It's the correct driver since you're running 64bit. You have the same graphic card as me btw.

 

[kucing13]

I deleted the ati drivers and restarted, it says it has installed the new ones and then i restarted again. Now when i try to load up windows it brings me to a black screen and i can see nothing :S

can you use task manager? any mouse pointer hovering? it seems like your explorer didn't start.

 

[Maxishh]

now something eles is happening. As im running windows on BootCamp on an apple when i start up the computer i have to hold alt and it gives me a choice between windows or mac. I click windows and nothing happens. it just stays there

 

[Maxishh]

I have managed to open windows in safe mode just to let you no, i am now able to acess windows again sorry for all the confusion

 

[kucing13]

I have managed to open windows in safe mode just to let you no, i am now able to acess windows again sorry for all the confusion

Now that's a relief..

 

[Maxishh]

haha still not able to acess just normally, but im trying different things

 

[Maxishh]

o there we go acess to normal mode by booting up in last known settings that work

 

[kucing13]

try system repair. maybe that can helps

edit: have you already solved it?

 

[Maxishh]

yer i can get on normal acess, i checked my device manager and it says my video card is ATI Mobility Radeon HD 4850 (Microsofrt Corporation WDDM 1.1) that doesnt sound right to me

 

[Maxishh]

i installed the drivers from the site. As soon as it was done i got the blue screen of death, the same one as last time

 

[kucing13]

you are downloading the driver from HERE isn't it?

 

[Maxishh]

i was downloading a similar thing but not that exact one, thank you im trying it now

 

[Maxishh]

I think my problem has been resolved (maybe not but it looks good) i havnt had a crash for about 10-15mins which is really good, before i was gettign them when i was turning on my computer ! thanks youu for all your support guys, i was ready tho through in the towel for this problem as im not that computer savvy and dont no much about drivers and so on. Thanks again, unless this doesnt work ill be back

 

[kucing13]

I think my problem has been resolved (maybe not but it looks good) i havnt had a crash for about 10-15mins which is really good, before i was gettign them when i was turning on my computer ! thanks youu for all your support guys, i was ready tho through in the towel for this problem as im not that computer savvy and dont no much about drivers and so on. Thanks again, unless this doesnt work ill be back

glad to hear that mate.. I'm sorry but that the least I can help

 

[Maxishh]

What eles can i ask for, both of you have greatly helped me and stopped my dad getting angry at me. My computer is running perfectly ! THANK YOU A MILLION TIMES !

 

[kucing13]

What eles can i ask for, both of you have greatly helped me and stopped my dad getting angry at me. My computer is running perfectly ! THANK YOU A MILLION TIMES !

pleasure to help mate . Cheers