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Have you tried their support? magicJack - Tech Chat Knowledgebase/FAQ
It sounds like that killing the process isn't sufficient enough to signal to 7 that device is 'done', so as far as 7 is concerned it's still 'active', hence the crash.
That didn't make sense, so I tried it "again" and stopped the process and rebooting did make the error go away. I have tried a whole bunch of stuff over the last few days, including stopping the process a few times, but I may not have rebooted right after, because that does have the same effect as unplugging the device.
If you kill the process and don't reboot/shutdown straight away, there's a fair chance that the process is re-starting.
That would explain it, since I was pretty sure I had stopped the process and rebooted. In any event, MJ customer support is useless. Their only advice is in the delete and reinstall area. If enough users have a problem, then they do a system wide fix weeks later. I'm reasonably comfortable that I'm not going to kill my computer by running it so I'm happy. Thank you and the others for the input.
My Computer
- OS
- Windows 7 Home Premium 64 bit
- Memory
- 4GB DDR3