Microphone not working

substantian

New member
Local time
10:26 AM
Messages
2
Hello, i am currently having an issue with my headset microphone where the headset is plugged in and im getting audio to the speakers but my microphone doesnt work and i checked on skype and the control panel and the microphone isnt showing up, i went to properties to see if my drivers are up to date and this is what it says

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

So what i did was i uninstalled the device and installed it again and that didnt work, i then did a system restore to before this happened and that didnt work, and then i did msconfig and stopped all programs on start up and that didnt work, im now at a loss of what to do.

note: this happened after a power outage and has also had the same affect on one of my keyboards and my webcam
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
ON
CPU
i5 -2320
Memory
8.00 gb
Graphics Card(s)
GeForve GT 545
As this happened after a power failure and you are also having problems with keyboards and webcam, suggests either a hardware problem or a Windows OS problem.

Dell has diagnostics that can be accessed with F12 at power on. Suggest as a first step run the hardware diagnostics and see if it show anything.

What model Dell Inspiron do you have?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I have a Alienware x51 and I can't really do that because I use an HDMI from the integrated gpu so it doesn't show bios , if I wanted to see my bios I would need a mini HDMI or a avi cable to see them is there another way to check?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
ON
CPU
i5 -2320
Memory
8.00 gb
Graphics Card(s)
GeForve GT 545

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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