Microsoft Firewall error/not working

[bizzeb]

On to the new thread. I am having a problem getting firewall to start. There are 2 pic attachments. But after 21 restarts of the pc, there has been no change in the process of getting this program to run. Hope this is a little help. NO CLEAN INSTALL is going to be done. Anything else to hopefully work around. 2xg has been a real big help.

 

[N0b0dy]

Hello bizzed

Sound's like a maleware infection. Run Malwarebytes : Free anti-malware, anti-virus and spyware removal download and tell me what happened.

Or try this here http://blogs.technet.com/b/asiasupp...-not-available-in-services-database-list.aspx

 

[JMH]

Please post a link to the thread that you had help from 2xg.
We can then see what help has been offered thus far.

Why will a Clean Install NOT be considered if necessary?

 

[bizzeb]

Attached is the link to my previous thread. As for the pics are from what i ran thru last time- first pics is before quarantine and deletion and second pic is for the second time i ran it after a restart. Should I still run a malware? I should say that a CLEAN INSTALL is only if necessary - as I do not want to go thru loosing everything if that is the case. Let me know if that would be the case. Thanks

http://www.sevenforums.com/network-...ireless-network-adapter-says-identifying.html

 

[JMH]

Thank you for responding.

1. Leave 2xg a link to this thread on her Visitor Message page.
Windows 7 Forums - View Profile: 2xg

2. Please verify you use Avast, SuperAntiSyware & Windows firewall for your computer protection.

3. As suggested by NObOdy above.
> Download Malwarebytes free version.
> Update it immediately.
> Run a FULL SYSTEM SCAN.
> Let us know the results please.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

 

[bizzeb]

However I do have Microsoft Security Essentials showing Computer Status - Protected. Is that enough to help for a short time until i can get this fixed.

 

[bizzeb]

There is no Norton, McAfee, Zone Alarm or anything on here but Avast!, SUPERAntiVirus & Microsoft Security Essentials. I am working on the malware program now. Will let you know soon what it shows.

 

[JMH]

So you are running MSE as well as Avast?

If so, our generic message is...

It is NOT a good idea to have two Anti Virus programs running on your Operating System at the same time.
Conflicting programs slow your computer & may create crashes, freezes etc
More is NOT best.

It would be advisable to remove one of them via the appropriate uninstall tool.

http://files.avast.com/files/eng/aswclear5.exe

How to manually uninstall Microsoft Security Essentials 1.0.1963 if you cannot uninstall it by using the Add or Remove Programs item

 

[bizzeb]

which one do you see best to keep and which one to uninstall being your personal preference??????
I also have SUPERAntivirus also don't forget.

 

[2xg]

Hi bizzeb, sorry if it took me a little while to respond, not feeling so well tonight.

Anyway, can you see if you're able to Restore the Windows Firewall back to the default setting?
Any type of configurations that you have done will be lost.
Restore Windows Firewall settings

Also, is your Avast an Anti-Virus or a Security Software?
Let's uninstall Avast for now and leave MSE and SuperAntiSpyware, I agree that you're not suppose to have diff AV or Security Software running. Please use this Utility Tool to uninstall Avast completely.

 

[bizzeb]

Ok. I have already deleted Avast!. (Anti-Virus)
All I have now are MSE & SUPERAnti-Virus.
The restore default settings for firewall gives me the same message. I tried it yesterday when we chatting but forgot to put that. UMMM. Pictures of Malware are split for as many malware problems where on there. I could have got 2 more screenshots but i figured top and bottom of scroll bar was enough.

GOOD THING still is that with the several restarts the pc has done, internet ip is still working. Anything else you may be able to suggest to look into, you know I will!!!

 

[2xg]

Hang in there bizzeb while I do some more research.

It will take some time.....

 

[bizzeb]

That's fine. Please take your time everyone. I do appreciate all the help given.

 

[2xg]

Alrighty, back again....

Let's verify something:
Is your System Restore disabled or enabled?
Click on All Programs, Accessories, System Tools, and System Restore.

Is your Windows Updates turned on or off? If it's off, can you pls. try turning it on.
Control Panel\System and Security\Windows Update

Can you also try running Windows Update? If there are updates waiting, please go for it and install all of them.

Edit: In addition, please see this Microsoft Article regarding your Error Code, please read and follow all directions well.

 

[bizzeb]

Here are 2 screenshots of some problems while messing around with other features trying to get things started. Same answers as you can see per the words they are saying. I am working on getting them started manually.

 

[2xg]

I think I know what's going on with your computer bec. I've done some extensive research last night.

Post# 14, please try all the suggested Items, specially the Microsoft Link, try not to miss out anything please.

 

[bizzeb]

The pc updates via ASUS went through and I have restated the pc again, once done I will go thru ALL the steps. Thanks

 

[2xg]

Windows Updates went through? Were you able to enable the Windows Updates from Control Panel next to the Windows Firewall?

The pc updates via ASUS went through and I have restated the pc again, once done I will go thru ALL the steps. Thanks

When all the steps are done, please check all the Network Services again if they are now on Started Mode.

 

[bizzeb]

Not windows updates-this is still giving the screenshot error from above. Only the ASUS updates that appeared when I restarted the PC a few minutes ago. It installed and asked me to restart which it is doing now.

 

[2xg]

You're doing great bizzeb, hang in there...We'll get these all sorted.