Solved Microsoft Office Starter 2010 Won't Open

[jmrpjb]

Hi,

I have windows 7 and I just tried to open a document in Microsoft Word Starter and got the message (attached) Microsoft Word Starter 2010 cannot be opened. Try again or repair the product in the Control Panel. I went to the control panel and uninstalled word starter but I don't know what to do now. Can anyone please help me?

Thank you

 

[Saurabh A]

Hi jmrpjb,

Please double-check if the program that you uninstalled is 'Word Starter 2010' or 'Office Starter 2010'? Please share the exact steps that you performed to uninstall it.

You may also try the following steps to repair the 'Office Starter' in the mean while:
- Click 'Control Panel' > 'Programs' > 'Programs and Features' > Locate 'Microsoft Office Starter - English' > 'Right click' it and select 'Change' > Select 'Repair' > Follow through with the repair process

- If the issue persists, you may also try to uninstall 'Click to run' and configure 'Office Starter' again: "Cannot be opened" error when you start an Office Starter 2010 program.

'Office Starter 2010' is a 'factory installed' program that may not be re-installed. If any vital file has been accidentally deleted; or the program could not be repaired by the above mentioned steps, you may have to try to restore the system settings back to 'factory defaults'.

You may want to have a close look at the following article also: http://support.microsoft.com/kb/982434

Hope this helps. Please share the findings; will take it forward.

 

[jmrpjb]

Thank you very much for your quick response. I followed your advice and was able to repair it in the control panel and it seems to be working fine.

Bye!

 

[Saurabh A]

Hi jmrpjb,

Glad that the issue is fixed; thank you for confirming.
Do reply if you have any further questions; would be glad to assist

 

[dobie3]

My word starter, and excel starter has stopped opening from an email. I can still open it from my desktop. I tried to do the repair, and i am still having the same issue. Please help.

thanks